[Resolved]  Cleartrip — Not booked my Hotel Room in spite of Confirmed Receipt issued by them

Dear Sir/ Mam I had booked a Hotel Room through Clear trip at Periyar Meadows, Thekkedy vide Cleartrip ID No-[protected] dated 28 Aug 2014 for one night from 04 Oct 2014 to 05 Oct 2014.On reaching the Hotel I was told by the reception people of the Hotel that There was no booking on my name for that night .I contacted the cleartrip customer care and after an hour of Investigation it was learnt that clear trip had not given my booking to the hotel and they tried getting one then but the hotel was fully booked thus I had to move with my family to Alleppy to stay overnight and was forced to pay extra money to my Taxi, had to pay heavily at Alleppy for last moment booking a room The cleartrip with just a word sorry initiated my refund.May I request the consumer forum to intervene and direct Cleartrip to duly compensate me for the mental agony, the extra expediture incurred by me, the inconveinience caused to my family wherein I had to replan my Kerela Trip, They kept me on road inspite of ooking the Room 2 Mths in advance. Thanking You Dr Awadhesh Kumar Singh( E-Mail- [protected]@yahoo.co.in)
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Aug 13, 2020
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