Cleartrip — Not getting a refund

Address:

India

I booked a flight from New Delhi to Baghdogra & the travel date was 16th August, 2020.
Due to lockdown, West Bengal govt cancelled all flights to the state from major cities like New Delhi, Mumbai, Pune etc and so my flight was cancelled. Now it's not new that due to Covid 19 pandemic everyone is financially affected including me. I wanted the refund so I that I can book another flight but they are asking that the refund will be processed by 12th October. Now the question is that, is Cleartrip living under a rock or is this still 2001. Why in the era of IMPS and RTGD, they will need 2 months to refund when it was the flight which got canceled. Someone should seriously look into this because a company like the size of cleartrip can earn lakhs of money from interest generated from people's money they hold for this time period.
My trip I'd:[protected]