Cleartrip — not getting benefit of coupon code that is applied for last 3 months

Address:

Rewari, Haryana, 123411

Hello
I Ramesh Kumar with cleartrip id [protected].
i have booked new delhi goa return flight on 19 th feb. 2018
when i booked than i applied a coupon code---FREESTAY--- that is success but cleartrip given me no benifit about that coupan code. No mail or sms send from the company regarding this.
i complained so many times on cleartrip customer care but they didnt giver me positive response for last 3 months.
company provided me 3000 of rs coupon for free stay at hotel but i didnt get it.

i have visited soon in third week of feb and i need my coupon benifit for that journey. plz give me proper solution about that.

i shall be very thankful to you.

Regards
Ramesh
[protected]
[protected]