Cleartrip — Not providing refund since[protected] as the policy has also expired of 10days it is 14 th day

Trip id = [protected]

Not getting refund as trying from many days not got refund as the period given under the policy is also over though not got the refund as i also ask to your supervisor Vijay Mishra he is telling that nothing lies in his hand he said that the issue is made to your finance team but they are not at all interested in trying to resolve the issue i have call them today as i have lapse the period of 10 working days but till on the 14 working day they have not refunded the money.today is[protected] i am trying since last thursday (i.e 9th working day )to get ARN no. so they told me to wait for 24 hrs on friday when i called your executive tells me that your refund has been initiated but has been reverse due to technical error my money refunded on friday they are telling me on the friday that they are doing my case on priority but till sunday the issue was not resolved then i further called them on monday i had a talk with vinayak an other supervisor he told me that he had talk to finance team talk they have will be transfering my refund on by monday evening also he taold me to wait for 24 to 48hrs then i waited on wednesday when i called then they told me that till now refund has not been initiated as it was the 13th working day then again i talk to supervisor named vijay mishra he tells me that he can't do anything as the refund is pending from the finance team so he told me that he is mailing them but it takes 24to 48 hrs to reply from them (as they are very busy but cannot transfer the refund on time) then till now on the 14th day i am not getting the refund.