Cleartrip — Not refunding my air fare booked through clear trip booking site

Address:

B4/521 EKTA GARDENS ,IP EXTENSION, MOTHER DIARY ,PATPARGANJ

Respected sir/madam,

i would like to submitt a complaint regarding clear trip booking site /operators who have refunded only rs 3236 amount against my total booking fare of rs 33, 524/- for my booking trip id[protected] for dates 1 to 4 th of april 2020 as given vide their email dated 20th july 2020 attached below.They have deducted service charges and cancellation charges for services unprovided to me and cancelled due to lockdown imposed by goi.

This is highly condemnable as for a middle class person every penny counts. I request your goodself to kindly blacklist clear trip and direct clear trip to refund my other charges taken in name of service charge and cancellation charges along with my ticket costs to bail me out from causing further mental agony and pain.