Cleartrip — paid for baggage and meals but the airlines was not informed so we had to pay extra money for baggage and did not receive any meals

Address:

Bangalore, Karnataka

I had booked a ticket from shariah to bangalore (Trip id[protected] in air arabia (G9 496) for 4th november 2019, it was clearly mentioned on the ticket baggage info 30 kg and we had ordered meals and paid. But when we reached the airport, they informed that clear trip has not informed them about the 30kg baggage and we had to pay aed 80.00 to check in the baggage and in the flight she was not provided with meals.
The extra amount that we had paid need to be refunded.