[Resolved]  Cleartrip — Poor service by Cleartrip

Address:

Jalandhar, Punjab

I along with my family and younger brother and his family booked the trip from you on 26/02/2014 {Trip ID: [protected]} for Srinagar including Hotel+Flight spending Rs.71000/- for the month of June, 22nd to June 27th. I had a horrible experience and the trip started when we reach there the designated houseboat "Young Hollywood Houseboat" Ghat no.12 was found locked and the caretaker was absconding. After futile efforts for contacting "CLEARTRIP" and the owner, I have to shift to "Shlliene" houseboat at ghat no.9 on the request of a relative of the absconding owner. Our booking was for 3+1 and he gave us rooms to accommodate 2+1 only. We were having no other option but to accept the misery in the unknown place, far away from home. Further more the timing given to us for the flight from Srinagar to Amritsar was 14.45 where as the actual flight time was 13.55 almost an hour advance. I planned my shopping according to the prescribed timing of the flight but in the end when I reached the airport we got the most shocking news that only 5 minutes are left in closing of gates.