Cleartrip — Refund after hotel denied check in

Address:	Bareilly, Uttar Pradesh, 243002
Website:	cleartrip

I booked a room in hotel manaya bareilly through cleartrip mobile app with trip id [protected].
On arrival at hotel they refused check in after ckecking my wife's id proof bcoz her residence address was local.
I told them that I can give them different id which have different location residence address .
I told them that we were married but they refused check in.
While booking on clear trip mobile it was not mentioned that we have to take along our marriage certificate while check in.
I was greatly humiliated by the service.