Cleartrip — Refund Amount Not Received For Refundable Flight Ticket Cancellation

Dear Sir

Greetings Of the Day !

I SYED NAYEEM UR RAHAMAN Holding Indian Passport No : N9545679 Have Booked A Refundable Flight Ticket From Bahrain To Hyderabad Dated 30th April 2020 For Flight Noted : GF 276. Later I Due To Emergency In My Home I Cancelled The Flight Tickets But Didn't Received Any Refund Amount To Bank Account.
I'm Enclosing The Proof Of Refundable Ticket Displayed Clearly While I Was Booking The Flight Tickets Through Cleartrip Mobile Application. If It Had Shown Non Refundable Or Partial Refundable At The Of Booking The Flight I Could Not Have Booked The Same Flight.
Kindly Requesting You To Refund The Complete Amount To My Account.

Thanking You
Regards,
Nayeem Ur Rahaman Syed
+91-[protected]