Cleartrip — refund amounts not received

In the month of july i had booked tickets for journey from bombay to udupi the payment was taken twice.. So i had called the customer care number the cancellation part etc was done but it been 2 months no payment received. The second ticket which was booked for goa bombay travel the card payment was going on and the payment was deducted without confirm tickets.. Still now i have not received the refund for that.. So bad experience from clear trip really not appreciated at all