Cleartrip — refund cancelled flight ticket

Address:Mumbai City, Maharashtra, 410206

I have cancelled the onward journey ticket PNR number UBF9SW from COK - BOM as COK air port was closed due to heavy Flood and there was no Flights from this Airport.

However, regret to inform that instead of giving full refund, I have received only 35% of the ticket amount from Cleartrip through whom I have booked the tickets. Understand from the airline that they have refunded INR 10580 against the cancellation of above said ticket. Since it was no fault from us and we were ready to take the flight if it was there as usual.

It is totally unfair from the Cleartrip side if there was natural calamity which caused heavy damages for life and property of Keralites.
Was this information helpful?
No (0)
Yes (0)
ClearTrip customer support has been notified about the posted complaint.
Aug 23, 2018
Updated by Muralidharan T
There was no response from cleartrip till today (23/08/18)
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    ClearTrip
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    10%
    Complaints
    3042
    Pending
    0
    Resolved
    287
    ClearTrip Phone
    +91 22 4130 0300
    +91 95 9533 3333 (Support)
    ClearTrip Address
    DTC Bldg, Sitaram Mills Compound, N.M. Joshi Marg, Delisle Road, Lower Parel (E), Mumbai, Maharashtra, India - 400011
    View all ClearTrip contact information