Cleartrip — refund due flight is not booked

Address:

Cleartrip Pvt. Ltd. 312-316, 3rd floor, Vipul Agora bldg, next to Sahara Mall, M.G.Road, Gurgaon – 122002, India, Mumbai City, Maharashtra

Dear sir
I am trying to book airline ticket from cleartrip.com through hdfc credit card but money is transfer but ticket is not generated on date 25th november below is massage copy

Alert: you've spent rs.6630.00 on credit card xx6859 at cleartrip pvt ltd on[protected]:20:17:21. Avl bal - rs.7443.37, curr o/s - rs.64556.63. Not you? Call [protected].

We are requested please to refund above money

Regards
Parvind arora
[protected]