Cleartrip — refund for booking cancellation

Website:www.cleartrip.com

Booking id [protected]

I cancelled my hotel booking reservation with the aforementioned booking id on 7 october 2018 and opted for cleartrip wallet as it was mentioned on the website that it should be quick and not take more than 24 hrs. I really believed in it and gave it for wallet. However i still didn't get the refund after 36 hrs of time. I did mail them, called them and chat when i them. I just got the assurance and confirmation that money refund is processed and will be credited to wallet on priority and that was after 28 hrs. But not time crossed more than 38 hrs and still i didn't recieve my refund to my wallet. This is really disappointing experience and not acceptable for so called technology driven company as cleartrip.
Real irresponsible act by the company.
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Comments

Dear Sir,

We are waitting for the refund against our cancellation the ticket.

Awaiting for your favourable reply.

Thanks & Regards
Syed Burhan

My flight has been cancelled by the airline and since it is in Cleatrip's website policy that if it happens, full refund will be given. This was since 17th of August and until now nothing has been done.

Please I need to get back my money cleartrip!!!
My trip id as given is[protected] when I call they say they do not have any such trip id.

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