Cleartrip — refund for cancelled flight booking

Address:Mumbai City, Maharashtra

I have requested for the refund my cancelled flight's amount on 30th October and still I am calling to the customer care. Agents are still telling that we have escalated issue and again it will take 7 days. Whenever I call they give me new dates and it's been thrice that I have called an they did not resolvr the issue. This is the worst Service that I have ever got.
Escalated Case ID[protected]
DUSHYANT
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    ClearTrip Phone
    +91 22 4130 0300
    +91 95 9533 3333 (Support)
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    DTC Bldg, Sitaram Mills Compound, N.M. Joshi Marg, Delisle Road, Lower Parel (E), Mumbai, Maharashtra, India - 400011
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