Cleartrip — Refund issue -Trip id#[protected]

Address:

Riyadh

I have booked my Ticket from Riyadh to Chennai Return journey by clear trip.on November 2019. this pandemic period the flight was cancelled by airline and I have given the refund request to clear trip on 26 January 2021... Still now I didn't get the single paise for my refund... In cleartrip website its shows refunded...
Now clear trip is stating already 18 month passed from your booking date, so cannot refund...
How it's possible... I have cancelled my ticket on 26 Jan 2021..which is 13 month only passed.. clear trip only delayed my refund...

Kindly take immediate action to get my refund