Cleartrip — Refund not initiated against failed booking

Address:

PATEL COLONY STREET NO 10 ROAD, OPP KALPNABEN S HOUSE

Hi,

I tried booking hotel with Cleartrip few days back and at that time my money got debited but the booking got failed.
Its been now more than 7 days but still i haven't received any refund. I am trying to login in the Cleartrip Account but there no failed booking is getting listed.

I have my bank statement showing the amount deduction against booking with Cleartrip.

Kindly do the needful to initiate the refund as early as possible.

Refund amount 4654