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Cleartrip — refund not justified

We booked new delhi - abu dhabi one-way booking (Trip id[protected] & canceled the ticket more than 48 hours and processed nil as below:
Computed refund details
Description amount
Gross amount (+) aed 1, 236.66
Cashback (–) aed 0.0
Discount (–) aed 0.0
Net amount aed 1, 236.66
Airline charges (–) aed 1, 206.66
Cleartrip charges (–) aed 0.0
Service tax (–) aed 0.0
Cleartrip service tax (–) aed 0.0
Convenience fee (–) aed 30.0
Total refund amount aed 0
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Comments

I booked the ticked in flight no AI 9005 by trip id[protected] and paid highr amount in comparision to flight no. IX 11 but my family travelling in flight no. IX 115.

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