Cleartrip — Refund not made by cleartrip of cancelled flight

Address:	BOMCleartrip Pvt. Ltd. 06, Godrej Business District, Pirojshanagar, Vikhroli, Mumbai-400079
Website:	www.cleartrip.com

I had booked mumbai - newyork flight of 24th april 2020 which was cancelled by delta airlines on 6th april 2020 due to lock down and the airlines and cleartrip confirmed me total refund through their mail. But its almost four months have passed they are still not refunding and they are giving reason that the refund is in process.