Cleartrip — refund not processed for rs. 1100/-

Trip id[protected].
I’m still awaiting for my refund of rs. 1100/-. I was told that refund would be processed within a week. Please help me with refund asap.

Thanks
Shailendra

— — —

We have processed a refund of rs. 1, 100 for your patna - new delhi one-way booking (Trip id[protected]. The refund should appear in your account in 5 to 7 working days depending upon your bank. Here's how we computed the refund:

Description amount (Rs)
Gross amount (+) 10, 744.00
Cashback (–) 0.00
Discount (–) 500.00
Net amount 10, 244.00
Airline charges (–) 8, 144.00
Cleartrip pvt ltd. Charges (–) 1, 000.00
Service tax (–) 0.00
Cleartrip service tax (–) 0.00
Convenience fee (–) 0.00
Other charges (–) 0.00
Total refund amount 1, 100
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