Cleartrip — refund not provided
United Arab Emirates
MaMalik Ehtisham Awan on May 9, 2019
I cancelled my ticket prior to departure the flight around 2.5 hrs and got no refund even airline agent (Saudi airline) informed that amount will be refunded but by the agent "cleartrip" only.
I have sent so many emails then get the response that airline considered my flight as no show so refund amount is "zero".
Before cancellation, neither refund amount nor any conditions was shown and when i make cancel, it was showing they will take 48 hrs to cancel - which will not be acceptable by anybody who can't take the flight for any emergency.
Seeking for help to get my refund back.
[May 10, 2019] ClearTrip customer support has been notified about the posted complaint.
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