Cleartrip — refund not received cancelled on jan 14 did not receive till date 12 march

Address:0000

I have booked chennai to dubai round trip my return trip scheduled on 4th of feb i have cancelled return ticket on 14th of jan and i got conformation mail for cancellation from cleartrip. Till date (March 12th) i didnt get not even single penny from cleartrip for cancellation. I have contacted their call center several times and they are continuously give same information and nothing is working out past week a guy from cleartrip call center gave me a promise that money will be refund in 48 hours. Today i contacted them again same story they are providing very bad customer support and response.
Trip id - [protected]
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ClearTrip customer support has been notified about the posted complaint.
Mar 05, 2018
Dinesh Jethabhai Patel's response
Sir,

I have booked my Interantional flight from Ahmedabad to Chicago for travelling on 24th June and return on 18th July 2018. Ticket for Ahmedabad - Chicago return flight -- Trip ID [protected]. I was offer insttant cash back of RS. 2500/- and wallet of RS. 500/- as per the offer.

I am still waiting for the cashback even after booking my ticket three days three days ago.
Complaint comments 

Comments

Dear Sir,

I have booked above International flight through Cleartrip.com and still not received RS. 2500/- instant cash back and RS. 500/- in wallet.

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