Cleartrip — Refund not received for Nanded to mumbai flight

I had booked a return Trujet flight from Mumbai to Nanded via Cleartrip. However the return flight was cancelled by the airlines and I was promised a full refund by Trujet by contacting Trujet. It has been more than a month now and I have yet to receive the refund. I have tried contacting Cleartrip customer support multiple times to no avail.