Cleartrip — refund not yet given

Its been more than 4 mos and i havent recieve my refund amounting to 297 aeds. I have been communicating the issue with cleartrip but it seems they dont want to give my hard earned money back. I changed the mode of payment due to me leaving the country and they requested a new bank account to refund my money and both sides agreed to the new bank account. I gave them all the necessary information for the refund but every time i do the follow up they would ask me again the same information as if i did not answer it all previously, but still i send them the info again. And until october 3, 2019 they send me an email stating they refund the amount to the agreed bank account so i need to check it with my bank only to find out that there was no any transactions from their side. Again i send them emails and call them to follow up and they replied that they “refund” (If they really did which i doubt) it to the previous bank account which is already close 4 mos back. And again i send them multiple emails but they never replied. I paid 1000 aed on a one way ticket from dubai to manila and will only get back 297 aed but they cant even give back my own money! Please please solve this issue