Cleartrip — Refund of tickets

Booked Ticket through Cleartrip on Sunday Nov 7th 2021 from Manchester to Dubai (Round Trip )
Cancelled the ticket on 1st Dec 2021.
Tickets were booked for travel on 10th Dec 2021 and 5th Jan 2022
Air France--Manchester to Dubai.
KLM Royal Dutch---Dubai to Manchester.
This ticket was cancelled through the Clear Trip Portal.
AIR FRANCE clearly states in its Website
All Air France tickets are fully modifiable and refundable at no cost and without proo[censored]p to the day of departure for travel up to 31 March 2022.
KLM ROYAL DUTCH AIRLINES also states
KLM Royal Dutch Airlines will provide a complete refund of your ticket cost in case the booking was made a week or more prior to the departure date of your KLM Royal Dutch Airlines flight.
The attached document shows Cleartrip is slow in the follow up procedure.I would like to have my ticket money refunded immediately as it was clearly stated it was a refundable ticket. Cleartrip has taken more than 60 days and not given a satisfactory reply even after regular follow ups from my side.