Cleartrip — refund on account on non booking of flights

Address:

New Delhi, Delhi, 110034

I tried booking a two-way flight by the name of romit srivastava on july 10, 2019 from delhi to guwahati and an amount of rs 8571 was deducted from my bank account but no booking was done, so did not get any trip id and no flight was booked. The bill number for amount transferred to cleartrip is[protected]. The cleartrip merchant reference number that i received is ccagg2jsb121 and transaction reference number is [protected]. I tried calling the cleartrip but as i did not receive any trip id, this effort was futile. There is no support mail either where i can drop the mail. Please refund my amount asap. Hoping for a quick revert.

Regards,
Anuradha malhotra