Hi team, I booked a fully cancellable 2 hotels with cleartrip through cleartrip wallet amount of rs 4000 for goa on 10 and 11 march 2021.
This wallet amount was given to me by cleartrip as manual refund for earlier booking made through cleartrip gift card of rs 4000 which had some expiry date. So, this manual refund was to expire on 12 feb 21 so I made my booking before the expiry of fully cancelleable and refundable hotel on 11 feb 21. But unfortunately I two days back I got to know I have some exam on 10 march only. So, It wouldnot be possible for me to make goa trip this time due to unavailabilty on later dates also. So i insisted cleartrip to refund back my wallet amount upon cancelation of two hotels. But, they say as it was manual refund which expired on 12 feb 21 they cant process back refund in wallet as it already expired. But, it was my money in wallet and i used it before expiry date so if by chance some trip is cancelled i should get back that refund in wallet so that i can book some other trip to udaipur on weekend and utilize this amount back. How they can say refund cant be provided back to wallet. They are cheating now and dont want to provide refund. Was this information helpful? | 
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