Cleartrip — regarding about insurance

On 03/10/2018 i took a ticket from cleartrip app, while selecting insurance, the company is not mentioned that the insured person must be permanent resident o[censored]nited arab emirates, after finishing the payment they mentioned in the email, then what is the use of the insurance, and i am already mentioned in the passenger details that, he/ she is in the tourist visa, even that time they have to mentioned these conditions, but they didn't inform.

Please requested them to refund my insurance amount.
Please do the needful a s a p

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