Cleartrip — Regarding flight ticket

Address:

Gautam Buddh Nagar, Uttar Pradesh, 201301

Worst experience ever had with clear trip. have booked my flight on 11th of Sept'15 from Mumbai to Delhi through Smartbuy HDFC portal and i was suppose to travel on 21st of Sept'15. where have never received my flight ticket and the amount of 3315 got debited from my account. and, when tried approaching Clear Trip they said they haven't received my transaction and HDFC says transaction got cleared and the amount is not credited in my account till date. Now tell me where the amount has gone. never ever expected such kind of pathetic service from Clear Trip.