Cleartrip — regarding my ticket cancellation of trip id[protected].

Address:

Pune, Maharashtra, 413801

I booked a ticket from bangalore to pune which was a refundable ticket on 12th nov 2017 at a cost of rs.5396/-. On 16th we changed our plan and decided to cancel the tickets. But for my surprise i was told the cancellation will cost me rs.4790/- and an only rs. 606/- will be refunded. Whereas its should be only. Rs. 250/- or rs.500/- max per person cancellation cost. When it is a refundable ticket why are the charges. I request you to give the refund amount in full (Rs.4896/-) as per your pre-booking promise. Please do it at your earliest, orelse i will b forced to take some legal action.