Cleartrip — Rescheduling date on a Flexifly air ticket

Address:	Not known, but in India
Website:	Cleartrip

Company: Cleartrip
Air Ticket booking
PNR: UKHN2C; Dehradun To Lucknow; for 23 Apr
Type if Ticket: Flexifly with additional Flexiflycharge of Rs 458.00
Following text reporduced fro the website of Cleartrip:
"Fexifly
Free Date change even when switching airlines. Pay Fare Difference, if any"

I made a request for change of date from 23 Apr to 22 Apr.
The fare difference was Rs 1902.00.
I was asked to pay as per following breakup ( vide their email of Wed, 20 Apr, 16:54 ):

Airline penalty =[protected] per passenger )

Cleartrip Amendment fee= 800 (domestic travel ) (400 per passenger )

Fare difference =[protected] per passenger)

Snce eywer not honuring the condition of their own Flexifly committment I asked for a refund of Rs. 458.00. They refused through their email. Please see photo of their email attached by me.

I request for e refund of 458.00 to resolve the issue