Cleartrip — service for failed flight booking

Website:

www.cleartrip.com

I am constantly following up with customer service for my refund of failed flight booking from mumbai to kolkata and back. Four times i was told that concerned team will call me back to inform me about the refund status but no one called. Booking i'd [protected]. Before booking concerned team member was constantly calling me for initiating the booking and now no one is bothered and rs 8478 got deducted from my account without any booking.