Cleartrip — sub - refund the amount from cleartrip, trip id [protected] reg.,

I had booked train ticket from raipur to kota jn by debit card on 19 april 2017, ticket could not book by clear trip, but amount have been debited from my account, several times i talked with team of clear trip and they said me the amount has been credited in may account on 20 april 2017, but amount not received till date, they given reference no. And he advised me to contact branch manager of bank and i talked about this matter and he told me there is no system to check, it may refund automatically, sir six months passed now, still i am waiting.
So i requested you, please may see the case and be solve the it as soon as possible.

Thank you

With regards
Ram bhagat