Cleartrip — They never submit the cancellation ticket to spicejet

Address: mumbai, dubai

My ticket from bangalore to kolkata was in 26th jan, spicejet though delayed it for 1hr, so I wanted to reschedule it, but later change of plan I cancelled it before 3hrs of boarding, as far as norms I was promised to get at least 25% of the money which I had given during booking the booking was 6398 rupees, and as I had cancelled before 3 hrs I will be getting 2100 rupees, but I got 0 rupees, upon calling to spicejet customer care they said cleartrip never raised a ticket for cancellation, hence I was absent to board the flight.
I want my money back
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hi did you get any amount from clertrip

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