Cleartrip — ticket confirmed and I have been forced to cancel as rates goes up

Website:

www.cleartrip.com

Booked a Hotel stay for 2 nights and already been confirmed by Cleartrip (I have got the Confirmation receipt). Surpricingly after 2-3 days, got a call from them saying that rooms are sold out! To ensure the same thing, I had checked Cleartrip website and same Hotel is available for same dates.
So this is pure cheating with the customers, maybe due to rise in Hotel prices they want my bookings to be alloted to higher rates now.

- I have been commited by Support Team that I will get the callback regarding the resolution within 24 hours but I didn't get any call rather I had to call up for the updates.
- Also I had been commited that I will get the Higher category hotel without paying a single penny.
- Later got the call that they are giving alreanate option which is of 50% cost than I have paid earlier.

Deatils:
Trip ID :[protected]
Inititally booked Hotel's cost: 10399
Currently suggested hotel's cost: 5200

I would recommend, never book via Cleartrip Dear consumers else you will be left stranded on street!