Cleartrip — trip id [protected]-refund-air life charges aed 3274 instead of aed 720 (360+360) as mentioned while booking

Website:www.omanair.com

I have travelled with my wife from dubai to london on 30 may with a return ticket from london to dubai on 3rd july for me and my wife.
I have cancelled my return journey on 19 june.
My refund was processed with oman air line charges as aed 3274 while it is mentioned while booking that cancellation fee by airline is aed 360 per ticket i. E. Aed 720 for both.
Because of this abnormal airline charges, the refund amount was zero?.
Please takeup with oman airlines.
Regards
Barigeda venkatesam & bhavani
[protected]@yahoo.com
+[protected]

Details of refund shown in mail received on 22 june 17:
Description amount
Gross amount (+) aed 3, 680.0
Cashback (–) aed 150.0
Discount (–) aed 216.0
Net amount aed 3, 314.0
Airline charges (–) aed 3, 274.0
Cleartrip charges (–) aed 0.0
Service tax (–) aed 0.0
Cleartrip service tax (–) aed 0.0
Convenience fee (–) aed 40.0
Total refund amount aed 0
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My Trip ID [protected] (19th July -17-Muscat to MADRAS )

I AM cancelled my AIRINDIA FLIGHT Ticket- cancellation on 17th-July 2017.. but still im waiting my Refund.. i m first time purchace& Cancelled by online-- OMR-156.000...how to get my refund amount..

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