Cleartrip — worst customer service

Very irresponsible people working in clear trip. Each person im talking to will say i transfer u to another team.. Another team... They are the least responsible travel agency i have ever seen. I had made booking through other agencies also.. They make a refund or reply within seconds or matter of minutes... These people they make us wait for hours altogether to know about the next step and most of the time its useless... Keeps shuttling us between them and the airline.. Call the airline because they cant do anything about it.. I[censored] cant then close the agency and sit at home.. Please anybody responsible reading this make amends in ur company or at the least be responsible for the people paying u guys the money.. Dont have that attitude that after payment u neednt take responsibility.. There something called as basic manners..