[Resolved] Cleartrip — wrong behave and message by your executive, i want my refund

[Resolved] Cleartrip — wrong behave and message by your executive, i want my refund

B [email protected] from Akhnur, Jammu and Kashmir

I have booked a ticket on wrong date by mistake at 7 dec and called to your executive instant. He said payment is not confirmed and i am going to disable payment option and you will get refund 3 to 4 days. But later on i saw my ticket was confirmed and balance is deducted on my account. Today i called again to know what happen! Your executive said why you didn't say trip id before without asking executive. Its your duty to provide and confirm trip id. She is toally blame on me and i said i am not satisfied with your guidance. So please transfer the call to your senior but she didn't transfered and keep argument continue. Such types of misguiding and behaviour was happen by your executive. I lost my time and money both to choose cleartrip. Kindly refund my full money, it was not my mistake. +1 photos Was this information helpful? No (0) Yes (0)
Sep 23, 2017 Complaint marked as Resolved Company executive is blaming me as i mentioned earlier in my complaint. They are saying to cancel the ticket or reschedule the ticket. I would to like my refund. It was not my fault, its company executive fault to misguiding me and today they are denied to return my money. They didn't send any email. but after making a book of ticket they send a ticket by [email protected]. Today i called to them myself on customer care no., Company's customer care No. is 180601801290. Due to misguiding by them i lost my too much time and money. ClearTrip customer support has been notified about the posted complaint. Sep 23, 2017 Updated by [email protected] It is nto fair, my complaint is not closed.
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