Cleartrip — wrong booking date was taken for snow city | |
Hi, i booked for snow city using clear trip but the date i booked was 5/7/2019 but when ticket came date was 19/7/2019. Customer care didn't respond properly and on cancellation they deducted 72rs from my payment of 427/- rs. Payment details ₹ 427 using debit card ending with 1365 Cost of the experience (Inclusive of gst/taxes) ₹ 450 Convenience fee (Inclusive of gst/taxes) ₹ 27 Coupon applied ₹ -50 Total ₹ 427 I didn't get what exactly happened with the date mismatch. My phone number is : [protected] Trip id [protected] Was this information helpful? | |
|
ClearTrip customer support has been notified about the posted complaint. | |
 1 Comment | |
Comments
I booked a flight last june 19, it was deducted already on mu account but i havent received any confirmation number, i tried caling the customer service but i was asked for a trip ID but I didnt get one, , i cant proceed with their call. All their contact numbers cant be reached.
Reply
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
10%
Complaints
3042
Pending
0
Resolved
287
View all 3042 ClearTrip reviews & complaints
+91 22 4130 0300
+91 95 9533 3333 (Support)
DTC Bldg, Sitaram Mills Compound, N.M. Joshi Marg, Delisle Road, Lower Parel (E), Mumbai, Maharashtra, India - 400011
View all ClearTrip contact information