Cleartrip — Wrongful deduction of entire ticket amount on cancellation of ticket

Address:	Gurgaon, Haryana, 122002
Website:	cleartrip.com

About a year back, while I was studying in IIM Kozhikode, I enrolled for forex term, for which I had booked 2 way ticket for France last year (Mumbai- Strasbourg and back to Mumbai). While making payment, I got a call from cleartrip and I asked the representative, what would be deducted if I reschedule/cancel the date in December for flying back to India. The representative replied, 8500 + taxes would be deducted on rescheduling/ cancelling, basis which I booked the tickets. In October, when the schedule of final exams in exchange college was out, I decided to reschedule the ticket to come early. However due to too much cost, i decided to cancel it and buy another ticket (Basis assumption that 8500 + taxes would be charged for cancellation). But after cancelling, I didnt get back any refund. The reason given was-- since 2-way booking was done in one slot, and I had already used it one side. Had i been intimated about it in beginning, I would have gone for other alternatives. the 2-way booking costed me Rs. 58, 000, which is very high for me. (BookingTrip ID #[protected])