Click 2 Complain — refund

Address:Mumbai City, Maharashtra

Dear Sir,

I booked a ticket online on 25/2/2018 through irctc online, but that was a failed transaction. Unfortunately, Rs. 710 was debited from my account and so far it has not been settled. I approached the bank several times. They lastly asked me to write a mail to IRCTC informing about the failed transaction.
Please look into the matter and guide me so that I could get my money back. I tried sending mail and also called CC helpline but no response

Looking forward for your response.

Transaction ID: [protected]

Thanks,
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