Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

I was booking premium tatkal ticket from babhnan to lokmanya tilak terminus journey date 8th June 2023. After payment, it was showing No seats Available Transaction dropped but the amount was debited from the account. I still haven't recieved any refund whatsoever.
Amount Debited: 6408.95
Booking Date: 06 June 2023
UPI Transaction ID:[protected]
Oid[protected]@IRCTCAppWallet
Please look into the matter and process the refund as soon as possible.

Dear Sir/Ma'am,

I am filing this complaint on the behalf of my friend Nayan Chandak which was the traveller on the mentioned train. (TIcket was booked through my IRCTC Account)

I am surprised to saw mail (enclosed), the TDR filed against PNR Number [protected] for train no. 12834 HWH ADI SUF EXP (Train departure date from Howrah Junction was 27/05/2023) dated 28/05/2023 with reason “Train Late More Than Three...

Dear Sir/Madam,

I booked IRCTC tour 5 nights and 6 days package for taking my Father and Mother in Law who are 79 and 75 years old along with me scheduled from 23rd February 2023.

Due to unseen family medical condition which I rightly brought it up with the IRCTC tour coordinator in Hyderabad Sashidhar requesting the cancellation of the whole trip and will be willing to submit medical reports to substantiate...

On 3 June 2023 I was tring to re-charge my r-wallet through net banking. My money got deducted from my bank account, but it was not credited to my wallet. I am sharing the reference no.[protected]IGAPRGJNB4 (debited amount from my account is Rs. 204.25).

During my second attempt I recharged through my UPI and the transaction was successful. transaction ID: T2306031104569634399687.

May I request you to kindly look into the matter and initiate refund of Rs. 200 to me
Kindly do the needful.
Thanking you.
Yours faithfully
Priya

Greetings,

I have booked a two wheeler as luggage with my ticket from Tiruchirappalli (TPJ) to Warangal (WL) on 20th May 2023 in BGKT Humsafar express(20482). I was there when the luggage was loaded into the train and the booking process and everything was hassle free.

By the time I reach Warangal (WL) and went to the parcel office they informed that they could not deliver the luggage and was left in the same...

I have not received a certain amount as a refund. The transaction is done on 14th May 2023 still I have not received the refund amount .after that when I tried to log in it was showing username and password as invalid
I need to access my account having the same username and password

Mail id : [protected]@gmail.com

Hello Team,

I have book 3 ticket but 1 got confirm and 2 in waiting list
so i filed TDR. after TRD i'm not able to cancel ticket or not able to any other activity.

but now it's status in CR Repudiate. i need my refund amount

JOYRIDE SPECIAL (02547) PNR: [protected]
DARJEELING (DJ) to GHUM (GHUM)
STATUS: CR REPUDIATE
Journey Date: 6 May 2023
TDR Date: 6 May 2023 | 07:42AM

TDR Details Transaction ID[protected]
Boarding Date 6 May 2023
Boarding Station DARJEELING
Ticket Type E-ticketClass FIRST CLASS (FC)
Quota GENERAL (GN)
Cancellation Id [protected]
TDR Filing Date :6 May 2023 | 07:42AM
TDR Status CR Repudiate
TDR Zone KONKAN RAILWAY (KR)

Cancelled ticket against pnr no [protected]. Till date We don't get refund.

Cancelled ticket PNR number [protected].till date refund not credit in my account

Booking History Is missing in my account. I need to cancel my 2 tickets from Secunderabad to Bangalore booked on 03/06/2023.

I'm travelled in shabari express 17230, on PNR [protected]. I was dissapointed with the experience. This train use to offer good food in pantry, now nothing is cooked in pantry. No hygiene pillow covers were dirty asked for replacement no responce. No sweeping or cleaning taking place. Old rusted coach. TT WAS LEAST BOTHERED. Who is in train with ticket or without ticket. Overall a very bad experience. When this is only train connecting kerala and Telangana on daily basis plese ensure tht some hygiene is provided when train is crowded provide good food.

Expecting repsonce if not will look for other medium

Since 2-3 days I'm not being able to login to my decade-old irctc account (samik_chak) due to pending mobile verification. ‘Unable to process request. Please try after some time' message being shown.

I was travelling with family in 1st train sampark kranti(12217) from kota to new delhi PNR[protected] but the train got late more than 3hr reaching new delhi. Thus I was not able to travel in 2nd train Kalka shatabdi ([protected]) which was on time thus I filled TDR but now CR repudiate is showing as status.please look into this matter.

Sir/Madam
I am Sahena Begum aged 60 years. I have booked a ticket from irctc bearing PNR number [protected] in train 07046 SC Dibrugarh Special from Guwahati to Dibrugarh in 3AC dated 24/05/23. When I came to board the train I came to know that the the train was 10 hours late. I have filled the TDR within half an hour of schedule departure of the train from irctc. But my case has been rejected stating Invalid TDR timestamp. It is very sorry to know that such invalid response from your side. As I am a senior citizen and due to train late I have suffered a lot that day. I request you to kindly see into the matter and refund me the amount Rs 1174

Name
Sahena Begum
Age 60 years
PNR number
[protected]
Train no 07046
Date 24/05/23

Dear Sir/Madam,

Re: Mobile OTP not received for verification/international number

The website is not sending mobile verification code on my registered mobile. And, therefore I am not able to book tickets through IRCTC website.

I have an international number ISD code 852

Thanks & Regards,
abbu84

Greeting Team
It was to my surprise of pathetic experience with IRCTC, I was supposed to travel with my wife and pet (4 month) with all formalities done, coupe allocation done, parcel office ticket challan done for my pet, but at around night 11:00 PM, I received a message stating "train will not reach its destination i.e (Bengaluru - SBC) rather train will stop at Andhra Pradesh(SSPN), in my case as I was supposed to travel with my...

My irctc account is suspended and it is showing that due to fraudulent transaction but I have used that account once to book the ticket on 2022 Oct and due to emergency I cancelled it then my account is blocked. I contacted the railway customer care through email and phone and their response was also like that their customer service is very poor and not explaining the correct details and solutions for it. It is very difficult to book train tickets at emergency due to these types of problems. How these fraudulent transactions done in my account because I was not aware that. These types of inconvenience should be avoided by Indian railway

PNR no [protected]
We were 15 passengers together
Our journey was supposed to be from Jsme to Madgaon but we can’t get down as we were asleep n students of mine travelling were more in no
So we asked TT to extend the ticket which was 15 min apart
He asked 2000 rs when we asked for slip he said we will leave u till gate.
2 TTS were there .
Date 22may JSME TO DATE 24 may (Vasco)

For me it’s no bill no pay
So kindly look into it

UTS R-wallet recharged through UPI with ₹50/-. UTS recharge history shows "Recharge Initiated". But R-Wallet doesn't show the same.

Train no. 17233
From: secunderabad
To: sirpur kagaznagar

Start time as per schedule: 3:35 pm
Actual departure time: 6:00pm (almost every day)

If you can't start the train on time because of any reasons, change the time to a different window.

We have work and things to do, we can't sit in station for 3hours+ and in train another 6 hours(obviously it will take +2 hours)

It never reaches destination on time, but atleast start on time