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Indian Railway Catering & Tourism Corporation [IRCTC] Complaints & Reviews

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Last updated Jan 20, 2022
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Indian Railway Catering & Tourism Corporation [IRCTC] Head Office Address

9th Floor, Bank of Baroda Building, 16, Parliament Street
New Delhi
New Delhi District
Delhi
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Indian Railway Catering & Tourism Corporation [IRCTC] Phone Numbers

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1800 111 139
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502

Indian Railway Catering & Tourism Corporation [IRCTC] reviews & complaints(10053)

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Booked train ticket on 08 Jan 2212 rs deducted from my account and the status shows booking failed please refund the amount
Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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    Please refund the train ticket booking charges on 08 Jan 2022 amount is 2212
    Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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      In general Base fare from Amalner to Surat is ₹165 and in tatkal there is of ₹275 as of for now we are paying ₹100 for...
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      Hi,
      I recharged my wallet on 11th January, amount debited from account but it’s not showing in wallet...
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      Resolved
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      Resolved
      The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

      Indian Railway Catering & Tourism Corporation [IRCTC] — I've booked the tickets for To and Fro, and both got cancelled due to some reasons. I haven't received the money yet to my account

      Respected sir,
      I have cancelled my two e-ticket on 3rd January 2022 but the refund amount yet not received in my bank...
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      Respected sir,
      I was booked ticket from IRCTC through Debit card on 10/10/2021 amount of 5630.64 Rupees. But my transaction...
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      The Train was MORE THAN 3 hours LATE at Kanpur and finally reached the destination Delhi more about 5 Hours late. We DID NOT...
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      Ticket id :11046309 and 11037903
      PNR: [protected] and [protected]
      Reservation done on 6th Dec 21 and cancelled...
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      Hi,
      I cancelled my ticket which was booked on January 4 2022. Didn't get refund yet. I wrote to their customer care...
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      On 22/10/2021, I have booked ticket through Google pay but payment was received but ticket not booked nor my money return...
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      IOn 25 this december I booked a railway ticket by using railyatri app.Though the payment was done but booking failed.I received...
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      I have tried to book a retiring room for[protected] at Madgaon Railway Station for 3hrs. The payment was made through paytm...
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      Dear IRCTC,

      The train(19325) IND Amritsar Express got terminated at meerut City on 25th December 2021 by Gov....
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      I had booked a parcel containing 2 packages from New Delhi to ernakulam (ERN) with reference number :[protected] on the 15th of December 2021. Even after 2 weeks the parcel has not yet arrived at the destination and iam desperately in need of it as it contains some of my books which are needed for an upcoming examination.
      Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
      Dec 31, 2021
      Updated by Adv.Keerthana Nair
      Tracking details as on 31st December 2021 at 1:13pm

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        Nirakarpur railways station is very old even college and express trains stops but still there is no canteen facilities for passangwerfs please have look for passangers welfare
        Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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          Train was late more than 4 hours. My destination was just 3.30 hour. I did not travel and booked for TDR .
          But see...
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          Upi transaction ID
          [protected]

          To :irctc.[protected]@icici
          From: kani.[protected]@okicici
          br...
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          Money not credited to my R-wallet but debited from my account.
          Transaction ID - [protected]CO1118443...
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          Resolved
          The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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          Resolved
          The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

          Indian Railway Catering & Tourism Corporation [IRCTC] — Money deducted but merchant says they haven't received

          I made a payment on 6 October 2021 at 5:00 pm for recharging my irctc uts wallet My money is deducted as payment was successful...
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          Dear Sir,

          I travelled in Rajdhani Express from Ahmedabad to Delhi on 14th Dec 2021. I paid Ticket fare of 2030 plus other taxes. While booking I opted for Veg meal and I believe the above ticket price includes free Food. I was not been offered food during my travel by Rajdhani Express not even Water or any refreshment.
          Please let me know if the above price includes Free food as per new guidelines in Nov to resume free Food on India Railways in AC class.
          None of the members travelling in my coach on this train was served free food or any rfershment.

          Appreciate your earliest reply.

          Best Regards,
          Ajay Gupta
          Indian Railway Catering & Tourism Corporation [IRCTC] customer support has been notified about the posted complaint.
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