[Resolved]  Homeshop18 — Worst & Frustrating Customer Service By HomeShop-18

Hi Team,

I have orderedbooked Shoe hamper (of size-9) on Homeshop18 (1st time) via mobile on Cash Delivery mode on 20th july.

I recieved the product on 2-aug-2013 and I found quite big size and again placed order of size-8 on same day through [protected].

Since then i was following with Cust Exe. daily and got same answer as it has been reshifted or will take 2-3 working days or i have placed complaint.

All sudden I got the product after 1 month of replacement and again Homeshop18 sent the shoe of size-9.

Its really frustating spening an hour almost with Homshop18 team and ending same response from their side.

Hi Team,

I would request you if you can help me here to get the product of size-8 or get the refund (As they really do not have any standardized process to follow and custmers frustating.) or take some action against such frauds.

here are some more feedback.
http://www.mouthshut.com/review/Homeshop18-com-review-puqornspnn
http://www.mouthshut.com/review/Homeshop18-com-review-umloutoplr
http://www.mouthshut.com/review/homeshop18-com-review-rstnrolpom
homeshop18-a18172.html

I would never suggest to go with Homesho18 to any one,

Regards
..
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Aug 14, 2020
Complaint marked as Resolved 
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Hi Team,

I have been taking with Homeshop-18 team since then and some executive says product is not available (amount wil be refunded) and some says Wait for 4-6 waroking day.

FYI.. i have already waited for 1 & half month but still i have got the same size again. Not sure but it look Homeshop-18 want customer to be frustated and exhaust.

Really very very bad service by Homeshop-18.

I would request team to escalete this to Homeshop-18 team with high priority as already I have spent more than 1 n half months and they could not deliver correct product.

Regards
...

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