HomeShop18 Customer Care
HomeShop18.com
Customer satisfaction rating: 27%
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2889
COMPLAINTS

HomeShop18 Customer Care

HomeShop18.com

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Address
7th floor, FC-24, Sector-16A, Filmcity
Noida
Gautam Buddh Nagar District
Uttar Pradesh
India - 201301

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
436
down
141

Mobile:
Mobile:
up
314
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137

Additional info
Track Order

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Contact Details

TV18 Home Shopping E-commerce

TV18 Home Shopping Network Ltd, #26/27, East Wing, 8th Floor, Raheja Towers, M.G. Road, Bangalore - 560001

Customer satisfaction rating
27%
Complaints
2889
Pending
1569
Resolved
373
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So far so good - The company responded to our notifications and is working on resolving complaints.

HomeShop18 related photos (472)

HomeShop18 Complaints & Reviews

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Homeshop18 — 1st prz (tata indigo)

 debakantapati on Jul 20, 2017
We have contact as per massage in mob no-9937988398. Wats app no-9931773794. Toll free no-1800112319. 8298670151.
I deposit ac np-36100503209 mame ajad kumar durdashi. Rs 12600 /-& for insurance rs 24200/-today on dt 20.07.17. How its conform where & when i received my vehicle. This is wants to from your side mmm...
Complaint comments  Read comments Complaint category Credit Cards

Homeshop18 — fraud call about in lucky draw

 Gurjit Gurjit Singh on Jul 20, 2017
I am getting call by this no9748462745 they are saying that the are calling from home shop 18 gift depart ment and the taling me my prosonal info full address name number and all. Said i am selected for gift i am also cheated by reciving fake call than i won a swift car in draw and i lost 4600 by depositing money in abhijit dey ac 356o55o3282 pls help mei resolving this issue and gett ing my refund money....
Complaint comments  Read comments [1]Complaint category Cars, Parts & Vehicles

Homeshop18 — customer data is leaked along with product details

 ZainabAhsan on Jul 19, 2017
Today morning i received a call from ph. No 7079546991 saying that he is calling from homeshop 18 and that i have won a tata safari through lucky draw

He also metioned the details of the product i recently purchased along with the address.

Its really not acceptable that company of such a repute is sharing customer data.

How is this possible that people get to know what i purchased and what not.
Its really very serious matter and has to be resolved....
Complaint comments  Read comments Complaint category Online Shopping

Homeshop18 — lucky draw scheme

 anurag& on Jul 19, 2017
I have received a call from mobile no. 085408 53040 claiming to be from homeshop, jharkhand.

I was informed that i have won a mahindra suv in a lucky draw against my purchase of 3rd july, 2017 & i have to deposit rs 14000/= for paper work. The bank a/c no. Given was 0555000110104796 of mr. Ramesh kumar.

Request kindly check details and advise.

Sujata...
Complaint comments  Read comments Complaint category Unsolicited Phone Calls

Homeshop18 — fake call for tata safari prize

 kiransannake on Jul 18, 2017
Received message from shop 18 about winning tata safari and depositing rs. 18000. Received call from +917079707989 email address : www.kbcindia.info

This company is saying that they are patners with home shop 18.

It seems to be fraud when we checked on internet.

We want to know how our data has reached such fraud company

Regards

Kiran...
Complaint comments  Read comments [2]Complaint category Online Shopping

Homeshop18 — fraoud call

 Gurjit Gurjit Singh on Jul 18, 2017
Gurjit singh phon no 9779412924 homeshop18 fraud call about prize in lucky draw theyare saying that they are calling from homeshop18 gift deparment and they taling my personal info full address name number and all said iam sellcted for gift iam also cheated by reciving fake callthan, i won a swift car in draw and i lost 4600 by depositing money in abhijit dey ac no 35605503282 pls help me in resolving this issue and getting my refund money....
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Homeshop18 — I kall k35 mobile not working

 khandare1787 on Jul 18, 2017
I have purchased i kall k35 (33548785) dual sim mobile vide your order no. 1007918033 dated-11.01.2017. But after few days the incoming and outgoing call voice is not audible to the receiver and caller. Immediately i complained to customer care of homeshop 18 and i was provided with a new i kall handset in replacement of a old one. But still the problem of voice is not solved and currently my phone is useless. I am fed up with this phone and request you to kindly provided me some other brand phone or refund my money.

Regards,
Akshay khandare
Cell-8200339702...
Complaint comments  Read comments Complaint category Mobile Handsets

Homeshop18 — I kall k35 mobile not functioning

 khandare1787 on Jul 17, 2017
I have purchased i kall k 35 dual sim mobile (33548785) vide order no. 1007918033 dated 11.01.2017 for rs.789/-. Soon after a few days its incoming & outgoing call voice over mobile is not audible & is a very poor. Immediately i complained to homeshop 18 customer care and a new mobile was given to me in exchange of this old one. But the new mobile also has the same problem and is useless. Now i am fed up with this mobile and request you to kindly give me some other brand mobile or return my money.

Regards,
Akshay khandare (Bharuch)
Cell-8200339702/9374488147...
Complaint comments  Read comments Complaint category Mobile Handsets

Homeshop18 — I'm complaining this about tata safari

 prashant golash on Jul 14, 2017
Today we got the call from homeshop18 mobil no. -8298655752 saying, that we won a tata safari or12, 80, 000. And we have to depossit 15000 in sbi a/c named rohit raj. Plzz take some action against them! They are fraud... They are using your name and cheat peoples... Kindly tak strict action or they will make your reputation down!!!
I m from agra and they are telling to submit 15k rupees in their account and they will send a driver etc with our new car......
Complaint comments  Read comments Complaint category Products & Services

Homeshop18 — smartphone

 AMITENDRA PATHAK on Jul 14, 2017
I ordered a micromax canvas spark on 1st of july...2 to 3 days they asked to deliver...didnt get the product...its now 14th and m still w8ng..i called them numerous times..every time i got the same response.."Sir the product is not dispatched, we wont be able to tell how many days it will take"...###### service..cmpltly dissapointed...i ordered the phone for a birthday present..m unable to gift even after half a month passed.....
Complaint comments  Read comments Complaint category Mobile Handsets

Homeshop 18 — Mobile wristband battery swollen

 Sanatan SAxena on Jul 13, 2017
Respected madam /sir
I purchased online shopping mobile wristband with you delivered on 10 july 2017. I instantly lodged complaint regarding defective battery (Swallow condition manufacturer defective). As per telephonic conversation with you, advised send this mobile to alpha radios shop no.1900 near shish ganj guru dwara chadni chowk delhi 100006. I dispatched by courier to alpha radios on 13 july 2017. Please look into the matter and return me other mobile wristband at an earlist.
Thanks and regards
Sanatan swaroop saxena
5 panchwati colony near masani railway...
Complaint comments  Read comments [1]Complaint category Online Shopping

Homeshop18 — Mobile wristband/order no.1014233501

 Gudda Bhaiya on Jul 13, 2017
Mobile wristband बिना बैटरी के डिलीवर किया और COLOUR भी Gray की जगह copper भेजा गया ।मैंनें 10/07/17 को contact किया तो मुझे Whats app no.दिया गया और फोटो भेजने कहा गया, मैंने प्रोडक्ट की pics भेज दी और अभी तक 4 बार बात कर चुका हूँ, पर अभी तक कुछ नहीं हुआ, हर बार सिर्फ आश्वासन दिया...
Complaint comments  Read comments Complaint category Online Shopping

Homeshop18 — Defective and different product received

 Jagminder Kaur on Jul 12, 2017
I have bought three suit from homeshop 18 and i got first one alright which was golden in colour and the second one was a combo in which the colour i chosen blue+black, but they delivered me golden+black, moreover the golden one is defected piece. When i called them, they told me that they can deliver me blue+golden which was not my choice. And they asked me to return me even black one which i ordered, if i ask them for refund, they are not giving me cheque or cash, they giving me coupons of their own. This is very disappointing please help me out of this, these people looting innocent people....
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Homeshop18 — Klassic vimal 27 pcs blue full container set - vm095

 Ramya V Shastry on Jul 11, 2017
Hi

I ordered the above mentioned product from homeshop18 on june 10, 2017 and paid rs 2464.00on the same day through online mode. I received this order on june 12, 2017 and the same day i placed a request for the retrun since the quality of steel is not up to the mark items are of very low quality.

From that day i have been following up from company's customer care executives regarding my concerns about the refund. They always say they are waiting for the qulity check.

Its unfortunate but seriously, this is really alarming that a company like homeshop18...
Complaint comments  Read comments Complaint category Utility Services

Homeshop18 — Mobile wristband (Swollen battery) manufacturing defect

 Sanatan SAxena on Jul 10, 2017
Respected sir, /madam, with reference to my on line shopping order of mobile wristband reference no.43231087642 received by your courier on today, i found the mobile battery is defective condition swallon i. E. Manufacture defect. Instantly, i lodgged my complaint to mr. Shahid complaint no.2017071000968 in care@homeshop18.com
Please arrange to resolve my redressal of complaint at an early date.in this regard, i received a call and asking my card number. I have an account in sbi no.10432298705 ifsc sbin0007044 without any debit or credit card.
Thanking you.
Yours
Complaint comments  Read comments [1]Complaint category Online Shopping

Homeshop18 — Delivery of unserviceable / non- functional product

 shivendra gautam on Jul 10, 2017
I have ordered a rechargeable pedestal fan of make eveready at the cost of rs3775 from homeshop18. The order no is 150060759. The fan was delivered on 30 jun 17. On installation of the product i came to know the followings.

1. The fan is not working in any mode i. E.ac or dc power supply.
2. The indications on the fan i. E. Fan on and power are not glowing which is indicative of either fan is not getting input power supply or there is problem in its internal circuitary.
3. The company has not given me any invoice and also warranty card without any details filled and...
Complaint comments  Read comments Complaint category Online Shopping

Homeshop18 — Mobile wristband

 Sanatan SAxena on Jul 10, 2017
Respected madam /sir
With reference to my complaint regarding online purchase of mobile wristband reference number 43231087652 received today, is defective battery (Swallow condition) manufactury defective. Under orally complaint to mr. Shahid complaint number 2017071000968.
Please arrange to return back through your courier expeditiously under advice to reference number on my phone.

Yours
Sanatan swaroop saxena
5 panchwati colony near masani railway station mathura 281003
9917401888...
Complaint comments  Read comments Complaint category Online Shopping

Homeshop18 — Replacement complaint against order no- 508588864

 Divya Mona on Jul 6, 2017
Dear customer care executive,
I purchased Led bulb from you which invoice no is NIKO/17/18/106645 Dated 31 may 2017. I requested to replace the product due to of damaged conditions after that my request was accepted in terms of replacement and your courier person has been collect the damaged product on 6th of June, Now I am waiting for my fresh product as your executive commit me on 27 June that they will arrange new Led Bulb in good condition and process will take 1 week and its almost completed according to my last conversation with executive, Now please reply and give my prodouct asap.
Complaint comments  Read comments Complaint category Electronics & Appliances

Homeshop18 — U company send me a fraud message say i win a car

 Ajay K. Bhagat on Jul 6, 2017
Homeshop18 aap kaise kisi customer ki detail kisi ko de skte ho kya aapki company fraud hai jo aap kisi ko bi detail de dete ho ...
aagar aapko apne aap ko acha proof krna hai toh in logo par case kro IN HONE MUJE CALL ki kehte sir aapki car nikli hai aur bolte hum homeshop 18 se bol rhe puri detail sunai inhone btaaoo kaise inke pass saari detail gyi tell wd me ... inhone kha hmare account me transport fee deposit kro
i deposite 5000 in account after that he say u again send ruppes 7000 but i not depose they switched off our phone no.. plzz case on this otherwise aapki company aak...
Complaint comments  Read comments Complaint category Car Dealers

Homeshop18 — Everwel 131 pc complete stainless steel dinner set

 AmbujGupta on Jul 6, 2017
Hi

I ordered the above mentioned product from homeshop18 on june 25, 2017 and paid rs 6999.00 on the same day through online mode. I received this order on june 29, 2017 and from that day i have been following up from company's customer care executives regarding my concerns about the product.

Below are the concerns:

1. There are missing items - 1 karahi and 1 tadka karahi
2. Out of the 6 water glasses that i have received, 4 are of one design and 2 are of other design
3. The steel coating is partially removed from some of the utensils
Complaint comments  Read comments Complaint category Utility Services

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