HomeShop18 Customer Care
HomeShop18.com
Customer satisfaction rating: 39%
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2722
COMPLAINTS

HomeShop18 Customer Care

HomeShop18.com

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Address
7th floor, FC-24, Sector-16A, Filmcity
Noida
Gautam Buddh Nagar District
Uttar Pradesh
India - 201301

Customer Care Phone Numbers and Contacts

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Toll-free:
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792
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233

Mobile:
Mobile:
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587
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213

Additional info
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Contact Details

TV18 Home Shopping E-commerce

TV18 Home Shopping Network Ltd, #26/27, East Wing, 8th Floor, Raheja Towers, M.G. Road, Bangalore - 560001

Customer satisfaction rating
39%
Complaints
2722
Pending
1129
Resolved
781
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So far so good - The company responded to our notifications and is working on resolving complaints.

HomeShop18 related photos (511)

HomeShop18 Complaints & Reviews

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Homeshop18 — received a scratch card gift

 Rajbinder Chopra on Apr 20, 2019
My family member has received a scratch card with xuv 500 and a letter from home shot 18 kolkata address, duly stamped, but without any email or website details. And a demand of money towards taxes. I hv attached the letter. Kindly check and reply. If this is fake which it seems, please inform public about this so that they don't fall pray to such fraudsters....
Complaint comments  Read comments Complaint category Lottery and Sweepstake Emails

Homeshop18 — no customer data privacy

 SandhyaRohit on Apr 17, 2019
Homeshop18 site has no customer data privacy at all. They are selling their customers detail like phone number, address etc. to someone who make a fraud call to their customer who recently did shopping from their site and says that "you have won a 4 wheeler in lucky draw and for this you have to deposit some amount to their account." By this call they are cheating people who are not aware of this.Homeshop18 is aware of this but not doing anything on this. If Homeshop18 is not selling their customer detail then how Fraud callers are getting their customer details????????...
Complaint comments  Read comments Complaint category Online Shopping

Homeshop18 — 51 piece item for rs 1999

 chandanbellara on Apr 9, 2019
Dear sir i booked for 51piece home items on 14, /03/19 by paying the entire amount online. I recieved a message immediately that the material wool be delivered in 3days.
Do far the material not recieved. When i make a call they will tell to wait for 24hours. But no use. Daily i will recieve message stating that the goods will be delivered today. But not delivered.
So please give justice to me.
Yours faithfully
Chandan b
Email [email protected]
Mobile [protected]...
Complaint comments  Read comments [2]Complaint category Home & Garden

Homeshop18 — fraud call in the name of home shop

 Vviny on Apr 9, 2019
Got a call from a no. Stating i won a lucky draw of the cash prize 12 lacs or tata safari on the order which i did from the ads on t. V. But the message from which i got this offer of prize money was different from that of the original sms from the company which give you the tracking details of the ordered producta. Later when i confirmed it with the original customer care i found they have no such offers announced in this manner where you have to deposit amount to claim ur prize. I wonder how our data bases are transferred to them. Company must take initiaves to deal with this matter....
Complaint comments  Read comments Complaint category Unsolicited Phone Calls

Homeshop18 — here I am complaint about false offer which..offer by homeshop18 guy

 Anshul Dhadwal on Apr 8, 2019
Here he bihari guy..offers me tata safari..he said you win a car by getting lucky draw shopping in home shop 18 ..firstly we must know that..how he knows that we ordered item from homeshop...and here he.. sended me his false documents and.. according to it ...I asked him his age..that how many years he old...and he said I provide you full details...so I acts so smartly that the persons must know theirs details ..he didn't reply after it...so here he become false representative from homeshop 18 and..it means wanna he tracks some ordes from homeshop 18 portal...by which he knows everything regarding...
Complaint comments  Read comments [1]Complaint category Car Dealers

Homeshop18 — selling customer data

 Manasij on Apr 6, 2019
Our data like ph no are sold by homeshop, from last 15 days daily 5/8 irretating calls regarding lucky draw of cer/ ph are there. I already paid 1990 rs for a product sill could not delivered like massages are coming, no product is delivered. Send my money back with product as i'm suffering a lot due to you.
Please govt should take action against such customer data selling.
I'm complaining to cyber cell also...
Complaint comments  Read comments Complaint category Appliances

Homeshop18 — docket no. 522349627

 Âřjäv Jåîñ on Apr 5, 2019
Dear sir/mam
I had placed an order of a product named as '41 pieces living room combo royal palace - maroon set.
Name : arti
Address: e-23, j. J. Colony, sawda, ghevra, delhi-81.
Address that is mentioned above is my correct address.
This is my request you to deliver my order to my above said address, as my order is running late.

Thank you...
Complaint comments  Read comments Complaint category Other

Homeshop18 — win a nexa car

 Kadamjyoti on Apr 4, 2019
My husband received a call on this number +[protected], he said that u r win a car (Nexa), but u have to pay rs6500/ for registration and my husband paid money of raj mani ac no [protected] sbi bank. But i can't get a car or money.. Can u help me for refund my money etc. This fraud given me mr nitin kumar singh., senior s executive, i'd no 15852393.....
Complaint comments  Read comments [1]Complaint category Online Dating Services

Homeshop18 — not delivery of product

 Acharya Gunnu on Apr 3, 2019
I was order a product from homeshop 18 which is stainless steel dinner set
I order no. Is [protected] your delivery date was 2/4/2019 but still i not get the product and i get massage from you about non delivery of products
Your delivery person not even one time call me about delivery
I hope you grant my request and take action
This was my first time shopping from you
I feel very bad service of your...
Complaint comments  Read comments Complaint category Other

Homeshop18 — getting fraud call

 apoorv20 on Apr 2, 2019
Hello,

I did some online shopping from homeshop18 some time back, since then i am getting fraud call from someone saying that i won some lucky draw and to avail that i will have to deposit 7500 rs. I have denied to deposit any money and said that i am not interested in any draw but still getting messages and calls.
First thing i want to say that how those guys are getting my personal information which i have shared with homeshop18 only.

And another thing that they have proper website to confuse you, so if you try to search it on google the first website which...
Complaint comments  Read comments Complaint category Online Shopping

Homeshop18 — fraud with me

 Pravin1997 on Mar 21, 2019
When i see the homeshop18 live telecast then he offered i kall dual sim phone with 2200 rupees jio cash back but when i ordered the phone then i found only phone not a jio cash back. It's a fraud with me i want to resolve the fraud. I'm unsatisfied with homeshop18, so give me which you are show me on the live telecast 2200 rs. Jio cash back or return the phone....
Complaint comments  Read comments [1]Complaint category Online Shopping

Homeshop18 — fraud calling [Resolved]

 Krinaweb on Mar 18, 2019
Homeshop18  — homeshop18 tata safari fraud

I had received a call from nitin kumar singh[protected] on 18th march2019 claiming to call from homeshop18. He said i had won inr 12, 40, 000cash or bata safari & asked me my pan and adhar card number. When i refused to do so & asked him to show me first car or cash money he denied and also use bad word with me.. Homeshop18 nitin employe totally disgust and rascal he dont know how to talk with customer.. If homeshop18 not punish his guys so i'm totally disappoint for his online services.....
Complaint comments  Read comments [2]Complaint category Online Shopping

Homeshop18 — homeshop18 tata safari winners 2019 call now 7061051943 [Resolved]

 Rahulmhar on Mar 17, 2019
If any kind of call or text you receive then call homeshop18 for complaint in prize winner department online lucky winner helpline whatsapp on +91-[protected], or call +91-[protected]. Homeshop18 sirf product detail pr kaam krti hain or product ko sell karta hai, agar apko apna apna status check krana hai to ap hamare prize winning depart ment m direct call kr skate hai call +91-[protected]....
Complaint comments  Read comments [1]Complaint category Other

Homeshop18 — homeshop18 tata safari fraud [Resolved]

 Shubham Singh Maurya on Mar 15, 2019
I had received a call from mr. Nitin kumar singh s/ojang bahadur shah - pan no: gmwps8652g on 15th march claiming to call from homeshop18. He said i had won inr 12, 40, 000 & asked me transfer inr 7500 first as reg fee followed by inr 24, 800 as additional fee. Later claimed that i need to send 62, 000 for the money to be transacted to my account. When i refused to do so & asked him to connect over video call / send official mail, he denied. He has refused to return my money either. His account details are as follows:

Bank details/-
State bank of india
Account holder...
Complaint comments  Read comments Complaint category Products & Services

Homeshop18 — fake call and message from homeshop18 [Resolved]

 nirav50092 on Mar 15, 2019
Fake call from homeshop18 ([protected]). They also message me (Bz-hmshop).
They told me you are the winner of homeshop18 online shopping you won the prize (Vitara brezza) which cost is 650000/-. The charge of your registration service is 8500/-.
Please take some action to reduce fraud.
Here i attach screenshot of message which one send from homeshop18....
Complaint comments  Read comments [1]Complaint category Online Shopping

Homeshop18 — product was damaged [Resolved]

 Alpesh Naik on Mar 12, 2019
Dear sir,

I was ordered prestige induction cooktop on 19jan 2019 and i have received product on 23 jan 2019 but product was damage i have give complaint that product was damage but your customer care add in remark in complaint was product is defective.
Thats why your courior partner not accepts the product.
I have gives so many time complaint to customer care they says
Whe are change the remark from defective to damage but still
Courior partner say that remark was defective that why we will not pickup the product...
Complaint comments  Read comments Complaint category Appliances

Homeshop18 — fraud case [Resolved]

 CynthiaD on Mar 12, 2019
Hello,

I am cynthia daniel from hyderabad, telangana. My mother has been a loyal customer of homeshop18 for the past 6-7 years.

A very unfortunate thing has happened to us yesterday ie[protected].
On 30th, my mother received a call and a message from your company stating that on basis of being a loyal customer for such a long time, we are providing you a car or the cash amount of the car - 12, 40, 000

We did not believe it as usual. But that very evening, we saw the winners being gifted with the same exact thing on homeshop18.

Now...
Complaint comments  Read comments [1]Complaint category Unsolicited Phone Calls

Homeshop18 — customer data was leaked [Resolved]

 bhumika jhala on Mar 9, 2019
Mene homeshop18 ki app download ki or usme se kuch chize mangavi. Ab meri personal details kisi k pas chali gai he or wo muje call kar k pareshan kar raha he... Kesi aap or security hai home shop 18 ki.. Kese kese phones aa rahe he mere mobile pe.. Ese kese detail leak ho sakti hai.. Aage se me kuch bhi nahi mangvaoungi homeshop18 me se. Homeshop18 k ccc me phone kiya to wo bolte he k hamari app secure hai. Aap k mobile me problems hogi. Third party connect ho gayi hogi... Bhai esa kese possible hai......
Complaint comments  Read comments Complaint category Online Shopping

Homeshop18 — complaint against fraud by homeshop18 [Resolved]

 shashikant86 on Mar 7, 2019
Yesterday i had ordered product from home shop 18 and today i started getting massage that my number is selected in the lucky draw list and i have won a tata nexon car worth 6, 90, 000/-. They are messaging me from number which is reflecting as mdhmshp stating about the genuinity of the prize money. Company like hime shop 18 should be banned and stricket action must be taken against them. The help line number provided by them is ph - [protected].
I want genuine action against the company home shop 18 because they are the one who is providing our information to the fraudsters....
Complaint comments  Read comments [1]Complaint category Online Shopping

Homeshop18 — damaged product [Resolved]

 Preeti Lamba on Mar 6, 2019
There is no action by homeshop18 sofar. Request to help me get balance refund of rs. 1499/- and also suitable amount for mental harassment on th issue... I receivd product on 13 feb and return it on 15 feb company not solve my refund money problem t when i call him they told me still they havenot received product but i sent him courier sleep and give him every details they ask me...
Complaint comments  Read comments Complaint category Appliances

Recently Discussed

10 hours 41 minutes ago
Homeshop18
received a scratch card gift
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win a nexa car
4 days ago
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no customer data privacy
6 days ago
Homeshop18
51 piece item for rs 1999
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Homeshop18
here I am complaint about false offer which..offer by homeshop18 guy

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