[Resolved] ShopClues — Poor Quality OLD Shoe delivered-Order No.2898537 | |||
Hi I ordered a pair of Numero UNO white shoe of size 6 from shop clues. It has been delivered without checking the quality of shoes. A poor quality , very old shoe, with yellow tainted colour appearing allover the shoes. Based on my discussion with you - here are attached the photos of poor quality shoes . Yellow marked appearing all over the shoes. I have higlights with red marks to attract your attention. It seems that you guys are not concern with the quality delivery. I have been a regular customer of SHOPCLUES from the years. You can check my History of purchase with you. This is for the second time in the last few months that I complaint to your delivered goods. Ealier a Nippo LED Torch has been delivered with poor quality. I personally admire Shopclues a lot and at least 60 people of my office are using it post my recommendation. I am a software professional and I know you should focus on your service to maintain your credibility, otherwise your customer will not be retained with you. Please do the needful to return this poor quality shoe AS SOON AS POSSIBLE. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
1 Comment | |||
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+91 12 4441 4888 (Customer Support)
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Building No. 112, Sector – 44, Gurgaon, Haryana, India - 122 001
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Sincere apologies for the inconvenience caused to you in response to the received product. As informed, kindly send us the product with the scan copy of courier slip. You will soon receive updates once the product reaches our warehouse.
Regards,
ShopClues Support