Claimed

ShopClues.com Complaints & Reviews

1.3
Updated: Apr 28, 2026
Complaints 7004
Resolved
1673
Unresolved
5331
Contacts

File a complaint to ShopClues.com

Having problems with ShopClues.com?

File a complaint and get it resolved by ShopClues.com customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

ShopClues.com reviews & complaints(7004)

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
A
Ajitkumar Ramdular VIshwakarma
Apr 28, 2026
Apr 28, 2026
This thread was updated on Apr 28, 2026
Report
Copy

delay in delivery - order # 216558987

Address: Gurugram, Haryana, India

This is with reference to my Order #[protected] placed with Shopclues.com

They are neither delivering the order nor cancelling it.

Please look into the matter...
+1 photos
Helpful
Found this helpful?
Write a comment
Report
Copy
P
Pikukumari
Nov 28, 2025
Nov 28, 2025
This thread was updated on Nov 28, 2025
Report
Copy

Fraud done by shopclues Order ID: 216377127

Order ID:[protected] Not delivered, its beena month and no response or revert . Shopclues has looted 1058 rs from me...
Helpful
Found this helpful?
Write a comment
Report
Copy
P
Pranay Shrivastava
Sep 12, 2025
Report
Copy

grievance against flipkart delivery executive

Dear Team,

Thank you for your message. I note your update that the seller will not provide compensation — however this grievance is not about a product or seller liability. This is a Flipkart operational / data protection failure: my personal contact number was obtained and misused outside Flipkart’s official system by a delivery executive, resulting in repeated offensive and intimidating calls. That is a breach of Flipkart’s...
Helpful
Found this helpful?
Write a comment
Report
Copy
K
Karunesh kumar kanchan
from Muzaffarpur, Bihar
Aug 3, 2025
Report
Copy

Not refunding despite providing wrong product?

Address: 1404-07, 14th Floor, Tower - B Unitech Cyber Park, Sector 39 Gurugram, Haryana - 122003.

I have been delivered the wrong product. When I send a message asking for a refund, I am not getting a proper response from the company .

Detail are:

Ticket Number : 13547001
Order ID :[protected]
Product : Itel Magic X (Dual Sim, 2.4 Inch Display, 1200 mAh Battery, White)_583clone
Reason for Return : Wrong Color/Wrong Model also...
+1 videos
Helpful
Found this helpful?
Write a comment
Report
Copy
N
N Shivaprasad
Oct 15, 2024
Oct 15, 2024
This thread was updated on Oct 15, 2024
Report
Copy

Address: 1-182, Rajapalle, Narsampet, warangal

On[protected] onwards still show near home hub but delivered[protected] but still delay to any update sloved my problems
ShopClues.com customer support has been notified about the posted complaint.
Oct 15, 2024
Updated by N Shivaprasad
On[protected] onwards still show near home hub but delivered[protected] but still delay to any update sloved my problems
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    P
    prasad129
    from Pune, Maharashtra
    Dec 13, 2023
    Report
    Copy

    Order id[protected]
    I confirmed my order on 6 December with payment but still my order not shipped and not having any communication from company side customer support and order tracking is also not up to date.
    Now I don't want product please initiate my refund.
    ShopClues.com customer support has been notified about the posted complaint.
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      R
      Ravish kapoor
      from Delhi, Delhi
      Dec 12, 2023
      Report
      Copy

      Sellers amount due to sellers not paid last 2 years after many reminder tickets raised & calls not settled Amt ..PLS DONT LIST ANY PRODUCTS SELLERS WILL CHEATED
      ShopClues.com customer support has been notified about the posted complaint.
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        G
        greenworld5678
        Nov 20, 2023
        Report
        Copy

        Shopclues taken advance money for prepaid order id[protected]. On payment page under payment button Shopclues
        shown a Word " Easy Returns & Refunds ". but after payment and received money Shopclues delivered a fake product and Shopclues refused to return and refused to refund. Shopclues is a biggest scam company.Shopclues taken money on 08 Nov 2023 for a Blue Colour electronic device with 15 watt Speaker but after taken money Shopclues delivered a yellow Colour fake product without speaker.on 14 Nov 2023
        Shopclues also delivered a fake product in prepaid order id[protected] and Shopclues is not returning order and not returning money.Shopclues is a biggest scam company.So, You Don't buy anything from Shopclues.
        ShopClues.com customer support has been notified about the posted complaint.
        Helpful
        Found this helpful?
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          G
          greenworld5678
          Nov 19, 2023
          Report
          Copy

          Shopclues taken advance money for prepaid order id[protected]. On payment page under payment button Shopclues
          shown a Word " Easy Returns ". but after payment and received money Shopclues delivered a fake product and Shopclues refused to return and refused to refund. Shopclues is a biggest scam company.So, You Don't buy anything from Shopclues.
          ShopClues.com customer support has been notified about the posted complaint.
          Helpful
          2 other people found this review helpful
          2 found this helpful
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            G
            greenworld5678
            Nov 18, 2023
            Report
            Copy

            Shopclues is a biggest fraud company. Shopclues Sanjay Sethi, Sandeep Aggarwal and Radhika Aggarwal are biggest fraud

            Shopclues delivered a fake product in prepaid order id[protected] and[protected] and[protected] and Shopclues is not returning order and not returning money.

            Shopclues is a biggest fraud company.So, You Don't buy anything from Shopclues.
            ShopClues.com customer support has been notified about the posted complaint.
            Helpful
            2 other people found this review helpful
            2 found this helpful
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              G
              greenworld5678
              Nov 17, 2023
              Report
              Copy

              Shopclues is a biggest fraud company. Shopclues Sanjay Sethi, Sandeep Aggarwal and Radhika Aggarwal a biggest fraud

              Shopclues delivered a fake product in prepaid order id[protected] and[protected] and[protected] Shopclues is not returning order and not returning money.

              Shopclues is a biggest fraud company.So, You Don't buy anything from Shopclues.
              ShopClues.com customer support has been notified about the posted complaint.
              Helpful
              2 other people found this review helpful
              2 found this helpful
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                G
                greenworld5678
                Nov 17, 2023
                Report
                Copy

                Shopclues Sanjay Sethi Sandeep Aggarwal and Radhika Aggarwal a biggest fraud

                Shopclues delivered a fake product in prepaid order id[protected] and Shopclues is not returning order and not returning money.

                Shopclues is a biggest fraud company.
                ShopClues.com customer support has been notified about the posted complaint.
                Helpful
                1 other people found this review helpful
                1 found this helpful
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  G
                  greenworld5678
                  Nov 17, 2023
                  Report
                  Copy

                  Shopclues delivered a fake product in prepaid order id[protected] and Shopclues is not
                  returning order and not returning money.
                  ShopClues.com customer support has been notified about the posted complaint.
                  Helpful
                  1 other people found this review helpful
                  1 found this helpful
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    G
                    greenworld5678
                    Nov 17, 2023
                    Report
                    Copy

                    Shopclues delivered a different product in prepaid order id[protected] and Shopclues is not
                    returning order and not returning money.
                    ShopClues.com customer support has been notified about the posted complaint.
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      G
                      greenworld5678
                      Nov 11, 2023
                      Report
                      Copy

                      Shopclues delivered a defective phone in order id[protected] and also not delivered some accessories and Shopclues is not
                      returning order and not returning money.
                      ShopClues.com customer support has been notified about the posted complaint.
                      Helpful
                      1 other people found this review helpful
                      1 found this helpful
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        G
                        Gufraan_567
                        from Mumbai, Maharashtra
                        Sep 17, 2023
                        Report
                        Copy

                        Address: Haryana

                        Hi I am facing a issue related to my account I wanted to order something but my cluebucks are not showing it is showing "Dormant account" and the amount was 367 rupees kindly please look into it this and reply me as soon as possible
                        ShopClues.com customer support has been notified about the posted complaint.
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          K
                          Sep 12, 2023
                          Report
                          Copy

                          I raised return request for the product but it take long time and by mistake return was cancelled and I want to return the product, product return 10 day cover is still valid and I need refund in my original payment method. I'm unable to contact customer support by num or through app . Please resolve this issue
                          ShopClues.com customer support has been notified about the posted complaint.
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            A
                            Ahmad1408
                            from Srinagar, Uttarakhand
                            Sep 12, 2023
                            Report
                            Copy

                            Address: Chota bazar karan nagar Srinagar Jammu and Kashmir 190010

                            Hi
                            I had ordered earpods from ShopClues they were defective I told them the same day I encountered this issue that it is defective they told me to visit service station however it was the same day if was supposed to return because it was in window
                            When I reached service station they told me that for the same product the warranty has expired and claimed two times that mean they send me a used product
                            I told them this issues then finally they told me to send the product back from your end that means I had to arrange a courier for it and pay for it
                            Now finally I did the same they now sent me a mail that send us the product but don't send through India post yesterday they didn't now that I send the product they might have seen the tracking slip they tell me not to send through India post they should have mentioned that earlier I'm frustrated it's my earned money they are cheats . I have encountered several challenges, including delayed responses, confusing instructions, and a lack of acknowledgment of the issue I am facing.
                            Please help me regarding the same
                            My name is muneeb my mail id [protected]@gmail.com and my phone number is [protected]
                            ShopClues.com customer support has been notified about the posted complaint.
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              T
                              trishulrai78
                              Sep 9, 2023
                              Report
                              Copy

                              I had placed an order on[protected] amounting to Rs.10, 399. My order no. is[protected]. Shopclues then canceled my order due to non availability of item and sent an email saying amount will be refunded. However I have not received the refund till now. I have been following up with them everyday. Initially they were responding saying there is some technical issue. But now they have completely stopped responding and are ignoring all my messages. It has been over a month now and I have not received my refund.
                              ShopClues.com customer support has been notified about the posted complaint.
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                S
                                Shivam2109
                                Sep 8, 2023
                                Report
                                Copy

                                I ordered this product on 26 August 2023 . But due to not avability with merchant, I cancelled this order. They say that amount will reflect in your account on 4 sep 2023 but amount is not reflected yet (8 aug 2023)
                                ShopClues.com customer support has been notified about the posted complaint.
                                Helpful
                                1 other people found this review helpful
                                1 found this helpful
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit