Claimed

ShopClues.com Complaints & Reviews

1.3
Last updated Sep 17, 2023
Complaints 6989
Resolved
1672
Unresolved
5317
Quick Links
Statistics
Share
Contacts

File a complaint to ShopClues.com

Having problems with ShopClues.com?

File a complaint and get it resolved by ShopClues.com customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
ShopClues.com
Customer Service Contacts

ShopClues.com Phone Numbers

Phone
+91 12 4441 4888
2306
916
+91 12 4466 9777
940
473

ShopClues.com Website

ShopClues.com Head Office Address

Building No. 112, Sector – 44
Gurgaon
Gurgaon District
Haryana
India
122 001

ShopClues.com reviews & complaints(6989)

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
G
Gufraan_567
from Mumbai, Maharashtra
Sep 17, 2023
Report
Copy

Address:Haryana

Hi I am facing a issue related to my account I wanted to order something but my cluebucks are not showing it is showing "Dormant account" and the amount was 367 rupees kindly please look into it this and reply me as soon as possible
ShopClues.com customer support has been notified about the posted complaint.
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    K
    Sep 12, 2023
    Report
    Copy

    I raised return request for the product but it take long time and by mistake return was cancelled and I want to return the product, product return 10 day cover is still valid and I need refund in my original payment method. I'm unable to contact customer support by num or through app . Please resolve this issue
    ShopClues.com customer support has been notified about the posted complaint.
    Helpful
    Be the first one to find this review helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      A
      Ahmad1408
      from Srinagar, Uttarakhand
      Sep 12, 2023
      Report
      Copy

      Defective product they send me

      Address:Chota bazar karan nagar Srinagar Jammu and Kashmir 190010

      Hi
      I had ordered earpods from ShopClues they were defective I told them the same day I encountered this issue that it is defective they told me to visit service station however it was the same day if was supposed to return because it was in window
      When I reached service station they told me that for the same product the warranty has expired and claimed two times that mean they send me a used product
      I told them this...
      Helpful
      Be the first one to find this review helpful
      Found this helpful?
      Write a comment
      Report
      Copy
      T
      trishulrai78
      Sep 9, 2023
      Report
      Copy

      I had placed an order on[protected] amounting to Rs.10, 399. My order no. is[protected]. Shopclues then canceled my order due to non availability of item and sent an email saying amount will be refunded. However I have not received the refund till now. I have been following up with them everyday. Initially they were responding saying there is some technical issue. But now they have completely stopped responding and are ignoring all my messages. It has been over a month now and I have not received my refund.
      +1 photos
      ShopClues.com customer support has been notified about the posted complaint.
      Helpful
      Be the first one to find this review helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        S
        Shivam2109
        Sep 8, 2023
        Report
        Copy

        I ordered this product on 26 August 2023 . But due to not avability with merchant, I cancelled this order. They say that amount will reflect in your account on 4 sep 2023 but amount is not reflected yet (8 aug 2023)
        ShopClues.com customer support has been notified about the posted complaint.
        Helpful
        1 other people found this review helpful
        1 found this helpful
        Write a comment
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          S
          support smc
          Sep 4, 2023
          Report
          Copy

          I am seller of shopclues.com, our sold product payment pending from 2020, they are not responding on phone (Help line dead) as well as on email, hence requesting you to please transfer our pending payment Shop name - Shree Mauli Creation
          ShopClues.com customer support has been notified about the posted complaint.
          Helpful
          Be the first one to find this review helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            J
            jibesh03
            from Kolkata, West Bengal
            Aug 29, 2023
            Report
            Copy

            Order mobile via order id[protected] dt 25/08/2023, when i place order first time via my rbl card faculty EMI its shows payment failed for rs 3706.82 ( with EMI interest ), then i try further payment via icici bank in full Rs 3590/- its confirm and also money deducted from icici bank, after that massage came from rbl bank that the money also deducted from rbl rs 3706.82 which i trying for first payment, i already try to contact shopclues care more than 15 times but not able to contact them from talk directly, now rbl bank charged me EMi charge on rbl account, pls chk and arrange for full refund, pls note my contact no [protected]
            ShopClues.com customer support has been notified about the posted complaint.
            Helpful
            Be the first one to find this review helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              B
              Report
              Copy

              Website:Shopclues

              I got a call from shopclues representative asking me to follow a controversial procedure to received my refund. He asked me to open my SBI yono app & use YONO cash to get refund. When I told him to refund my money using original payment method, he cut the call & told me that he will cancel my refund request. This is extremely unprofessional & disappointing on part of shopclues. Now I feel I have been cheated by shopclues . I never had such experience with shopclues before. The representative seemed not genuine. The number I got call from is [protected].
              ShopClues.com customer support has been notified about the posted complaint.
              Helpful
              Be the first one to find this review helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                B
                Report
                Copy

                I paid for a smartphone order on 25 July approximately about rs26000 to shopclues. Later my order was cancelled & refund process initiated . My order ID is[protected] & refund ID is 21611963. Estimated time of refund was 30 July 2023. Today is 6th August 2023 & refund process is still pending. No response to my repeated emails from the website. Plus no proper communication with customer care is available.
                ShopClues.com customer support has been notified about the posted complaint.
                Helpful
                Be the first one to find this review helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  V
                  Vinodha Kasinathan
                  Aug 4, 2023
                  Report
                  Copy

                  Shopclues mall

                  Hi
                  I'm vinodha
                  I was told that I was given a part-time job in shopclues mall, in which I had to complete the given tasks by ordering items displayed. I had to invest my own money to order the items and complete the tasks. At a certain point, I couldn't continue as I ran out of funds. I requested to give my money that I invested back. But they refused and locked up all the money that I put in. I invested around 2, 60, 000. Requesting...
                  +1 photos
                  Helpful
                  Be the first one to find this review helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy
                  S
                  Sumanth86
                  Jul 27, 2023
                  Report
                  Copy

                  Hi,
                  I'm Sumanth,
                  I was told that I was given a part-time job in shopclues mall, in which I had to complete the given tasks by ordering items displayed. I had to invest my own money to order the items and complete the tasks. At a certain point, I couldn't continue as I ran out of funds. I requested to give my money that I invested back. But they refused and locked up all the money that I put in. I invested around 27000. Requesting you to please look into the matter and take necessary action against the people who are using your shopclues name for such scams.

                  The name of the platform is shopclues mall.
                  The url they used was vzvsaba.com
                  Looking forward to hearing from you.
                  ShopClues.com customer support has been notified about the posted complaint.
                  Helpful
                  Be the first one to find this review helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    R
                    rajesh.kumar1
                    from Gurgaon, Haryana
                    Jul 12, 2023
                    Resolved
                    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
                    Report
                    Copy
                    Resolved
                    The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

                    I have purchased two shirt. my order isI[protected]. I have also make payment in advance. after 5 minute later i have canceled the order. more than 7 days has been passed i have not received my amount yet. Refund process is so slow. if i cancel my order on amazon or flipkart they refund the amount in just 5 minute. it is not trustworthy site. ignore this site for any purchase. my mob no [protected]
                    Jul 12, 2023
                    Complaint marked as Resolved 
                    resolved
                    ShopClues.com customer support has been notified about the posted complaint.
                    Helpful
                    Be the first one to find this review helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      S
                      SankarDas Banerjee
                      Jul 12, 2023
                      Report
                      Copy

                      Address:Headquarters & Registered Office Clues Network Pvt. Ltd. 1404-07, 14th Floor, Tower - B Unitech Cyber Park, Sector 39 Gurugram, Haryana - 122003
                      Website:www.shopclue.com

                      I have purchases a Refurbished mobile ( Vivo Y 93) on 26th June, 2023, and accordingly paid the value Rs- 5864.00, but shop clue could not able to deliver the item showing reason that product not available with the Merchant, .Arranging alternative- could not able to deliver the item hence right now they are not in position to make delivery as per their schedule.
                      thereafter i have compelled to cancel my order, but after cancellation refund not getting in spite of giving warning more than 10 times.,
                      My order No[protected].
                      ShopClues.com customer support has been notified about the posted complaint.
                      Helpful
                      Be the first one to find this review helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        S
                        Suman19750
                        from Kolkata, West Bengal
                        Jun 24, 2023
                        Report
                        Copy

                        I have ordered Apple I phone refurbished 64 GB & paid via Gpay. But the order was not delivered on time so I cancelled it. In status it's showing refund on hold. Why my money is stuck with you when it was your fault that you didn't arrange my material on time. It's pathetic.
                        ShopClues.com customer support has been notified about the posted complaint.
                        Helpful
                        1 other people found this review helpful
                        1 found this helpful
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          D
                          Doli Devi
                          from Jorhat, Assam
                          Jun 12, 2023
                          Report
                          Copy

                          Website:wevipa55.com/?invite=ctuyn#/depositrechargeamount

                          I have joined ShopClues mall where it gives some task in the form of order and i have to complete that by investing my own money while required. I started with 500 but in every task the amount requirement is bigger. I have invested more than 17, 000. The option i have choosen had 9 task ..i have completed 8 th task but it asking me money again and again to complete 9 th task and not returning the money i have invested. I am a student. I joined that platform so that i can arrange my college fee but now 😭. Please help me to get my money back . (https://wevipa55.com/?invite=ctuyn#/depositrechargeamount) this is the website link . My mobile number is [protected], password: 123456.
                          ShopClues.com customer support has been notified about the posted complaint.
                          Helpful
                          Be the first one to find this review helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            F
                            F@iz@
                            from Mumbai, Maharashtra
                            May 26, 2023
                            Report
                            Copy

                            I had ordered 1 combo pack of anarkali suit and have received 2 Kurtis for 999.. It is not accepted plz take your order back and give me my refund
                            +1 photos
                            ShopClues.com customer support has been notified about the posted complaint.
                            Helpful
                            Be the first one to find this review helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              S
                              Shotd
                              from Ahmedabad, Gujarat
                              May 25, 2023
                              Report
                              Copy

                              Website:ShopClues.com

                              HI SHOPCLUES.COM IAM SHUBHAM KANOJIYA MY ORDER ID:[protected]
                              My order is defective ok but I am applying RETURN REQUEST my
                              Request rejected please help .

                              My mobile number:[protected]
                              My order I'd number:[protected]

                              I am hoping help us
                              ShopClues.com customer support has been notified about the posted complaint.
                              Helpful
                              Be the first one to find this review helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                A
                                a_soundekar
                                Apr 16, 2023
                                Report
                                Copy

                                Address:Gurgaon Haryana
                                Website:ShopClues

                                I ordered a 1000mw laser but got a weaker one and was asked to post pictures of the item online, however it couldn't be done on their website so mailed them and posted the pictures required to their WhatsApp.Their executive said I would receive the replacement in a week but when I contacted them after 10 days they said the return window is closed and refused to replace the item even though I had complained immediately, they said it was not valid
                                ShopClues.com customer support has been notified about the posted complaint.
                                Helpful
                                Be the first one to find this review helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  A
                                  Ayesha127
                                  Apr 5, 2023
                                  Report
                                  Copy

                                  Some people have contacted me on WhatsApp stating to give part time job on ShopClues.the job would be to boost some products on their website and in return I would be paid 65600 in a week.

                                  They have sent an link to register myself to the website (www.in-shopclues.com. now they are not providing any kind of document, no interview nothing.

                                  i completed my registration now they are asking to add bank account details to which I denied.

                                  My concern is "" is this job offer genuine and from the company itself"
                                  +2 photos
                                  ShopClues.com customer support has been notified about the posted complaint.
                                  Helpful
                                  Be the first one to find this review helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    G
                                    Gauthaam
                                    Mar 30, 2023
                                    Report
                                    Copy

                                    I Ordered An Mobile Phone In Shopclues And I Received An Empty Package With 2 Charger Adopters They Keep Rejecting My Return Request
                                    ShopClues.com customer support has been notified about the posted complaint.
                                    Helpful
                                    Be the first one to find this review helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit