ShopClues.com Customer Care
Clues Network PVT. LTD.
Customer satisfaction rating: 13%
Submit a Complaint
5192
COMPLAINTS

ShopClues.com Customer Care

Clues Network PVT. LTD.

TwitterFacebookLinkedInYoutube
Address
Building No. 112, Sector – 44
Gurgaon
Gurgaon District
Haryana
India - 122 001

Customer Care Phone Numbers and Contacts

Phone:
Phone:
+91 12 4441 4888  (Customer Support)
up
2133
down
788
+91 12 4466 9777  (Merchant Support)
up
850
down
418

Additional info
USA Office
Clues Network Inc., 530 Lytton Avenue, Palo Alto, CA 94301 USA

Registered Office
Clues Network Pvt. Ltd., B1 Pragati Chambers, 15, Dutt Vihar Society, Jetalpur Road, Vadodara, 390 007, Gujarat, India

Customer satisfaction rating
13%
Complaints
5192
Pending
439
Resolved
527
Load
So far so good - The company responded to our notifications and is working on resolving complaints.

Working hours
Mon12:00 am - 12:00 am
Tue12:00 am - 12:00 am
Wed12:00 am - 12:00 am
Thu12:00 am - 12:00 am
Fri12:00 am - 12:00 am
Sat12:00 am - 12:00 am
Sun12:00 am - 12:00 am

ShopClues.com related photos (1618)

ShopClues.com Complaints & Reviews

Sort by:

Shopclues.com — deduct twice the amount of the parcel

 endro10 on Sep 21, 2019
That on 11th september 2019, after ordering the product (21 in 1 multiple knife), the amount i paid is 710 and due to network problem i have tried again to pay the amount. Then after receiving the product and after i check the statement from my bank account, it appears that it has been deduct twice.

Kindly do the the needful from your end so that i may get back the amount.

Your earliest response in this regard will be highly appreciated.

Thanks regard,
Endrosing...
Complaint comments  Read comments Complaint category Electronics & Appliances

Shopclues — lucky draw contest

 Venkebeml on Sep 20, 2019
I have received the letter stating that I have been selected for lucky draw contest and I sent sms to helpline number [protected]

And finally they are asking bank details and they told to deposit of Rs 6500.00 same deposited to sent account no Vijay kumar. A/c [protected] IFSC CODE=SBIN0004717
And again he told you to pay Rs 17, 000 for gst @2% for winning prize for Rs 8.5lks. I d'know what to do I was in finical crisis but I kept pending. He told he is in the bank only from morning to evening and finally I told my account has blocked and requested to show the cheque for which...
Complaint comments  Read comments Complaint category Government Organizations

Shopclues.com — prize money from shopclues, kolkata

 rajkumar rajagopalan on Sep 18, 2019
Yesterday, i have received a letter from shopclues, it states that you were among one of the lucky customers selected and their address is nalini ranjan avenue basantalla saha road, kolkata. They have sent a letter along with scratch card worth of 10 lakhs and prize money of 1 lakhs and total of 11 lakhs.

The third point stating that charges levied will be collected in advance and will not be adjusted against the prize money under any circumstances. The second point stating that all the govt taxes and processing fees towards the redemption of prize money will be born by the winner....
Complaint comments  Read comments Complaint category Computers & Accessories

Shopclues.com — takes hidden cost and never delivering the order.

 Kasif Kashif on Sep 18, 2019
I am really fed up from shopclues. First of all it's products have hidden charges which are apart from the mrp+shipping charges. I have lost my ₹156 extra by placing an order on so-called shopping website i. E. One and only worst so-called shopping website shopclues. I'm really frustrating with shopclues' fraud. First they took the order, take payments+shipping_charges+hidden_cost and delivers different and worse quality's products promise to deliver the products on time but delivered different, partial and worst products. They themselves cancel the order....
Complaint comments  Read comments Complaint category Online Shopping

Shopclues.com — fraud coupan and letter winning 1 lakh prize

 anjanas21723596 on Sep 17, 2019
I got letter with 2 coupon and in that coupon they mention my name also add some term and on that terms need to send your details. The content was shopclues to inform you that on the occassion of its 9 the anniversary celebrations they announce a winning prize money. Few months ago i got some fraud calls also from several numbers now i get a letter with same fraud thing
I request you the concerns to take action....
Complaint comments  Read comments [1]Complaint category Business & Finances

Shopclues.com — fraud winning contest coupons

 Ananthu s raj on Sep 14, 2019
I got letter with 2 coupon and in that coupon they mention my name also add some term and on that terms need to send your details. The content was shopclues to inform you that on the occassion of its 9 the anniversary celebrations they announce a winning prize money. Few months ago i got some fraud calls also from several numbers now i get a letter with same fraud thing
I request you the concerns to take action...
Complaint comments  Read comments Complaint category Lottery and Sweepstake Emails

Shopclues.com — my products return is rejected

 Chandan Bagai on Sep 14, 2019
In the product page the product is eligible for return but when i return it the rejected my 3 returns without any reason my return ids are[protected] 7634382.. Please do something i dont want this bad products... The quality of the products are very poor... Solve my problem pickup the product and refund my money... I am not going to use app next time...
Complaint comments  Read comments Complaint category Online Shopping

Shopclues.com — fraud calls and letters are being received every now and then

 Mint Joo on Sep 13, 2019
Dear team,
I have recently recieved some lucky draw of about 1 lack and scratch and win coupon on 15 lakh in a letter with a stamp of "urgent letter". Is that fraud or company related thing.

Because it had an additional note asking to pay advance tax amount from our end. Along with some registration amount of 3500 rs to the account of m. D of shopclues, kindly check and confirm.

Is there any lucky draw contest planned from company side for 9th anniversary celebration. This will help me to lot to further move if it's fraud.

I writing this because...
Complaint comments  Read comments [2]Complaint category Unsolicited Phone Calls

Shopclues.com — fraud lucky draw coupon

 Abdul Razak Qureshi on Sep 12, 2019
Tomorrow i get this letter from shop clues.com in i get certificate of 1 lakh rupees and one scratch card then i scratch it then i get 10 lacs rupees in scratch card and a code and number then i send code to given number after few minute i got message of any private account in message wrote add 4000 rupees to my bank account then after 10 minute you get your all amount in your bank account...
Complaint comments  Read comments Complaint category Lottery and Sweepstake Emails

Shopclues.com — after buying product from shopclues.com, too many fake call coming and speak bad words

 dhakanparik on Sep 12, 2019
After buying product from shopclues.com, too many fake call coming and speak bad words. I bought product from shopclues. After that too many fake calls come and speak with product and name of my username.
I got call from this number [protected]. This is number. Please take action again shopclues to leak my number. Hope i got response after writing here my issue.
Today i got three calls and after got 3rd cal, i received the call and directly the person speak bad words about me. I want to take strict action on shopclues. Please help me that why they leak my number and information about...
Complaint comments  Read comments Complaint category Online Shopping

Shopclues.com — complaint (order no: 177923571)

 Abid Parkar on Sep 9, 2019
Respected Sir,

I would like to draw your kind attention on the fact that the delivery boy of our area he don’t know how to talk ladies. Very rudely and rough language talking while giving the delivery.

While going time he is telling I will put your address in blacklist.

People face many difficulties because of his misbehavior.

Hence I request you to take necessary actions against the delivery boy so that people may get proper and good services.

Thanking you in anticipation...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Shopclues.com — shopclues lucky dip fraud

 Konalam gopi on Sep 7, 2019
On 7 th sep 2019 during morning, somebody called me and told that he is from shopclues and i got 2nd prize for that they will give money or tata tiago, for that he asked me my account number and asked me to pay 6600 for registration and he sent his i'd card to my whatsapp, i believed and i sent the money and again one message came like from sbi and showing that for tdr again i have to pay 26400, i thought that i got message from sbi and paid it, and they called and asked for gst amount and agian i paid 39600, now again he called and asked to pay 52000 for savings account to current account conversion,...
Complaint comments  Read comments Complaint category Lottery and Sweepstake Emails

Shopclues.com — privacy data breach from this company

 mohanbn on Sep 7, 2019
I got several calls using this company name saying that i have won 1lakh cash prize and coupon prize 4.6lakh to receive this amount i should pay some processing amount, concern company people how you can leak my complete information which contains my office address and my phone no. And mail id every thing u might hav esold customers infor for a penny amount but this is really privacy data breach in case if i get one more call sure i will for consumer court better u rectify your mistake...
Complaint comments  Read comments [1]Complaint category Business & Finances

Shopclues.com — about scratchcard scam

 lbhatkar15 on Sep 7, 2019
Today i got a letter regarding about lucky draw by shopclues.com.in that letter it’s written that i have got luckily selected in lucky draw and i got a chance to win 100000 ruppess and i got a scratch card in that letter when i scratched it there it says win prize 10 lacs and a code within it. And tell me to send this on * prize wining help line phone number.
I want to ask shopclues that whats about our privacy they got my address too what is thiss man! Its not appropriate to violate such data to some fraud companies. Shopclues is not safe anymore....
Complaint comments  Read comments Complaint category Online Shopping

Shopclues.com — fraud by shopclues

 ONsys Technologies on Sep 6, 2019
I have recived a letter with coupne of 1 lack inr cash prize, letter stating that please do not customer care as it is a special promotional offer and customer care is not aware, i have called on given no. But peroson on another side asked my personal details and told me he will call back.

It was a fraud

Kindly take strict action, why it is happening....
Complaint comments  Read comments Complaint category Lawyers and Attorneys

Shopclues.com — I have received shopclues online shopping lucky draw and scratch card

 Mythu Ramesh on Sep 6, 2019
I got a certificate of achievement of online shopping lucky draw from shop clues and scratch card through by post and claimed that i am one of the winners of the draw. If came through indian postal system and given a number for address verification the no is protected. I want to know is there any such lucky draw or it totally fake? Please inform me as soon as possible by mythu...
Complaint comments  Read comments [2]Complaint category Online Shopping

Shopclues — lucky draw winner car prize

 KUMAR MADIPAKKAM on Sep 5, 2019
Today morning i have received call from shop clues no. [protected] that i have won the Mahindra Car worth rs. 1280000/- they asked to deposit Rs. 12800/ for registration fee.

I don't believe in this so please let me know is there anything like this in shopclues because there are most of frauds.. And i also don't believe like such lottery's.
This person name is Priyanka and also giving the address details of me is correct.

You are requested to look into this matter immediately otherwise you will lost your customers faith in you.

Thanking You,...
Complaint comments  Read comments Complaint category Online Shopping

Shopclues.com — information about ford and not ford

 Daya Lokare on Sep 5, 2019
Today I received ShopClues post of nalini ranjan avenue basantall Saha road new alipore, Kolkata -700053
Letter says at am winning 10 lacks lucky prize and one lack also totally 11 lacks they have maintain not to contact company, instead contact their numbers ( protected ) from further enquiry I came to know that that it's [censored] and fraud occuring widely in the name of ShopClues . Please take necessary action ....
Complaint comments  Read comments Complaint category Online Shopping

Shopclues.com — online shopping lucky draw contest prize

 Adinarayana1969 on Sep 5, 2019
I received one letter and a scratch card with coupon stating that i have winning rs.1 lakh and scratch card amount rs. 10 lakh. They are calling from [protected]. They asked to deposit 0.5% of the prize winning money as bank charges through phonepay no. [protected] and bank account no. [protected] of ifsc code sbin0002021. This is for your information giving to investigate from your end....
Complaint comments  Read comments Complaint category Unauthorized charges

Shopclues.com — tds claim not received

 prashantbnt1 on Sep 4, 2019
Hi,

Ticket ids
1957350
1957349
1957088

We shared the tds certificates on the ticket and it is approved and shopclues team told us claim money will be transferred in next cycle but money not received yet. Now no one is replying on the tickets. We contacted shopclues seller support number and talked about our tickets id 5 times and same reply technical issue....
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Recently Discussed

(9 minutes ago)
Axis Bank
credit card is not received
(11 minutes ago)
Dishtv
regarding service team mishvihabior
(11 minutes ago)
Bangalore Metropolitan Transport Corporation [BMTC]
denying service to public and putting public life in danger
(12 minutes ago)
OYO Rooms
fraud hotel room booking application
(14 minutes ago)
Dewan Housing Finance Corporation [DHFL]
not issuing the noc & original property papers

Featured Complaints