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ShopClues.com Complaints & Reviews

www.shopclues.com

1.3

Updated: Dec 13, 2023

Complaints 6999

Resolved

1673

Unresolved

5326

So far, so good. ShopClues.com is working on building a stronger response system and taking steps to address most of the complaints. While there's room for growth, their efforts show a positive trend in customer support. We hope ShopClues.com will keep up the work and continue to help more customers with their concerns even better 🤝

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Refund not process yet

Refund on hold of order id 213286272

I didn't received my refund yet.

Pending Amount and Re-Active My Seller Account

Order canceled but money not refunded

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ShopClues.com reviews & complaints(6999)

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Order id[protected]
I confirmed my order on 6 December with payment but still my order not shipped and not having any communication from company side customer support and order tracking is also not up to date.
Now I don't want product please initiate my refund....

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Sellers amount due to sellers not paid last 2 years after many reminder tickets raised & calls not settled Amt ..PLS DONT LIST ANY PRODUCTS SELLERS WILL CHEATED...

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Shopclues taken advance money for prepaid order id[protected]. On payment page under payment button Shopclues
shown a Word " Easy Returns & Refunds ". but after payment and received money Shopclues delivered a fake product and Shopclues refused to return and refused to refund. Shopclues is a biggest scam company.Shopclues taken money on 08 Nov 2023 for a Blue Colour electronic device with 15 watt Speaker but after taken money Shopclues...

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Shopclues taken advance money for prepaid order id[protected]. On payment page under payment button Shopclues
shown a Word " Easy Returns ". but after payment and received money Shopclues delivered a fake product and Shopclues refused to return and refused to refund. Shopclues is a biggest scam company.So, You Don't buy anything from Shopclues....

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Shopclues is a biggest fraud company. Shopclues Sanjay Sethi, Sandeep Aggarwal and Radhika Aggarwal are biggest fraud

Shopclues delivered a fake product in prepaid order id[protected] and[protected] and[protected] and Shopclues is not returning order and not returning money.

Shopclues is a biggest fraud company.So, You Don't buy anything from Shopclues....

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Shopclues is a biggest fraud company. Shopclues Sanjay Sethi, Sandeep Aggarwal and Radhika Aggarwal a biggest fraud

Shopclues delivered a fake product in prepaid order id[protected] and[protected] and[protected] Shopclues is not returning order and not returning money.

Shopclues is a biggest fraud company.So, You Don't buy anything from Shopclues....

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Shopclues Sanjay Sethi Sandeep Aggarwal and Radhika Aggarwal a biggest fraud

Shopclues delivered a fake product in prepaid order id[protected] and Shopclues is not returning order and not returning money.

Shopclues is a biggest fraud company....

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Shopclues delivered a fake product in prepaid order id[protected] and Shopclues is not
returning order and not returning money....

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Shopclues delivered a different product in prepaid order id[protected] and Shopclues is not
returning order and not returning money....

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Shopclues delivered a defective phone in order id[protected] and also not delivered some accessories and Shopclues is not
returning order and not returning money....

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Address: Haryana

Hi I am facing a issue related to my account I wanted to order something but my cluebucks are not showing it is showing "Dormant account" and the amount was 367 rupees kindly please look into it this and reply me as soon as possible...

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I raised return request for the product but it take long time and by mistake return was cancelled and I want to return the product, product return 10 day cover is still valid and I need refund in my original payment method. I'm unable to contact customer support by num or through app . Please resolve this issue...

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Address: Chota bazar karan nagar Srinagar Jammu and Kashmir 190010

Hi
I had ordered earpods from ShopClues they were defective I told them the same day I encountered this issue that it is defective they told me to visit service station however it was the same day if was supposed to return because it was in window
When I reached service station they told me that for the same product the warranty has expired and claimed two times that mean they send me a used product
I told them this...

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I had placed an order on[protected] amounting to Rs.10, 399. My order no. is[protected]. Shopclues then canceled my order due to non availability of item and sent an email saying amount will be refunded. However I have not received the refund till now. I have been following up with them everyday. Initially they were responding saying there is some technical issue. But now they have completely stopped responding and are ignoring all my messages....

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I ordered this product on 26 August 2023 . But due to not avability with merchant, I cancelled this order. They say that amount will reflect in your account on 4 sep 2023 but amount is not reflected yet (8 aug 2023)...

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I am seller of shopclues.com, our sold product payment pending from 2020, they are not responding on phone (Help line dead) as well as on email, hence requesting you to please transfer our pending payment Shop name - Shree Mauli Creation...

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Order mobile via order id[protected] dt 25/08/2023, when i place order first time via my rbl card faculty EMI its shows payment failed for rs 3706.82 ( with EMI interest ), then i try further payment via icici bank in full Rs 3590/- its confirm and also money deducted from icici bank, after that massage came from rbl bank that the money also deducted from rbl rs 3706.82 which i trying for first payment, i already try to contact shopclues care...

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Website: Shopclues

I got a call from shopclues representative asking me to follow a controversial procedure to received my refund. He asked me to open my SBI yono app & use YONO cash to get refund. When I told him to refund my money using original payment method, he cut the call & told me that he will cancel my refund request. This is extremely unprofessional & disappointing on part of shopclues. Now I feel I have been cheated by shopclues . I never had such...

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I paid for a smartphone order on 25 July approximately about rs26000 to shopclues. Later my order was cancelled & refund process initiated . My order ID is[protected] & refund ID is 21611963. Estimated time of refund was 30 July 2023. Today is 6th August 2023 & refund process is still pending. No response to my repeated emails from the website. Plus no proper communication with customer care is available....

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Hi
I'm vinodha
I was told that I was given a part-time job in shopclues mall, in which I had to complete the given tasks by ordering items displayed. I had to invest my own money to order the items and complete the tasks. At a certain point, I couldn't continue as I ran out of funds. I requested to give my money that I invested back. But they refused and locked up all the money that I put in. I invested around 2, 60, 000. Requesting...

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