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ShopClues.com
Clues Network PVT. LTD.
Customer satisfaction rating: 23%
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6699
COMPLAINTS
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ShopClues.com Customer Care

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Address
Building No. 112, Sector – 44
Gurgaon
Gurgaon District
Haryana
India - 122 001

Customer Care Phone Numbers and Contacts

Phone:
Phone:
+91 12 4441 4888  (Customer Support)
up
2249
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857
+91 12 4466 9777  (Merchant Support)
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920
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Additional info
USA Office
Clues Network Inc., 530 Lytton Avenue, Palo Alto, CA 94301 USA

Registered Office
Clues Network Pvt. Ltd., B1 Pragati Chambers, 15, Dutt Vihar Society, Jetalpur Road, Vadodara, 390 007, Gujarat, India

Submit a Complaint
Customer satisfaction rating
23%
Complaints
6699
Pending
275
Resolved
1372
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So far so good - The company responded to our notifications and is working on resolving complaints.

Working hours
Mon 12:00 am - 12:00 am
Tue 12:00 am - 12:00 am
Wed 12:00 am - 12:00 am
Thu 12:00 am - 12:00 am
Fri 12:00 am - 12:00 am
Sat 12:00 am - 12:00 am
Sun 12:00 am - 12:00 am

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ShopClues.com Complaints & Reviews

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Mera refund nahi mil rha whishmaster item lene se mna kar rhe h 10 km dur bula rhe h na shopclues customer service number...
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Sir please you employee cheating and proud money rs 327000 please refund to money

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[Apr 11, 2021] ShopClues.com customer support has been notified about the posted complaint.
Updated by Nandhu Arul Apr 10, 2021 Cheating and proud
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    I got product delivery on 5 april 2021 from the shopclues, order id :[protected]
    boat bassheads 242 earphone with mic,...
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    Dear ShopClues,
    Hi all, iam PARTHIBAN T, I Purchased few products from SHOPCLUES on 2020(july---October) through online...
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    I have prepaid Rs 1, 59, 000/- for sony bravia 65 inch tv and recieved VU 45 inch tv instead which is worth around Rs 30, 000/-.
    Wrong TV Delivered
    Wrong TV Delivered

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    [Mar 29, 2021] ShopClues.com customer support has been notified about the posted complaint.
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      Hai Mam/Sir,
      Hai Mam I am munaf ShopClues this information for Mahendra XUV500 car price in this my name this information is fake or real please check sir...
      Lucky draw price
      Lucky draw price
      Lucky draw price
      Lucky draw price

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      [Mar 25, 2021] ShopClues.com customer support has been notified about the posted complaint.
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        I would like to inform you after registration and purchase items by your app. All my personal data like contact number, address...
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        Hello, shopclues, i habveen trying my best to write and tell you, that your company has been asking for my password and email, umteen times, i cant manage much more, they are not willing to allow me to check out, i really dont know what the problem is, i have been shopping with you for quite some time, and want to continue todo so. well im asking for help with the articles i have bought, and will buy in the future, if you will allow mwe not to keep on making me sign in, thank you. gool surty

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        [Mar 22, 2021] ShopClues.com customer support has been notified about the posted complaint.
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          I order one product from ShopClues.com on 10 March 2021 whose payment is fully done through online mode.
          On 14 March,...
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          Product got damaged and sent a fake product

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          [Mar 19, 2021] ShopClues.com customer support has been notified about the posted complaint.
          Hi Vaishali,

          We would request you to provide the respective order number to assist you better.

          Shopclues Customer Support Team.
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            I found used and old product in tha box
            And I want my refund in my cluesbucks

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            [Mar 14, 2021] ShopClues.com customer support has been notified about the posted complaint.
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              I GOT AN OFFER POST FROM sHOPCLUES.COM
              They offerred me Rs. 1lakh plus a sractch card *( 10 lakh)

              a total 11 lakh as lucky draw winner.

              This must be a fake offer.

              Pls check and cnfm with Shopclues.com
              Lucky draw offer
              Lucky draw offer
              Lucky draw offer

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              [Mar 10, 2021] ShopClues.com customer support has been notified about the posted complaint.
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                Hussain B
                Kerala
                From your company help line no sanjeev call[protected]and message me regarding Iam a winner...
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                Sir, my order was picked up yesterday but return request closed through ShopClues
                My ordered picked up yesterday but Refund haven

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                [Mar 05, 2021] ShopClues.com customer support has been notified about the posted complaint.
                Updated by Rkkhuri Mar 05, 2021 I want to get my refund
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                  I have received a speed post about the lucky draw.. as they mentioned it was the 10th anniversary of shopclues.. on this occasion...
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                  On February 22, on the ShopClues shopping site, I was looking for mobile __, but accidentally transferred Rs 565 from Paytm to ShopClues ___ Please send me my money back refund

                  My mobile number - [protected]

                  My email id - [protected]@gmail.com

                  My upi id :- [protected]@upi
                  ShopClues Company accidentally transfer money

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                  [Mar 03, 2021] ShopClues.com customer support has been notified about the posted complaint.
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                    I have ordered a nokia phone with order id[protected] from shopclues. The product which i received was not the same as was ordered. Also, the delivered product was of poor quality. I requested for refund for the same to shopclues. They initiated a return for the same. I handed over the product to their agent on 22nd feb as per their instruction. The agent did not gave any receipt for the same. I took a snap of number plate of motorcycle of the agent for record. Later i got the message that return failed due to quality check issue. Now they have closed the return request and refund too.

                    I want my money back. Also, i want acknowledgement from shopclues that i have handed over the product to them.

                    Complaint Status


                    [Feb 28, 2021] ShopClues.com customer support has been notified about the posted complaint.
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                      22 February 2021 Shoplcues pvt ltd deducted 565 rupees from my account ___
                      I tried to order a mobile from shopclues...
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                      I was order android cable but i received wrong products.. which is apple cable ... nobody solve my issue ... and they send...
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