| Address: | 1274/1k Badhaiyabeer Civil lines 2 Sultanpur | | Website: | Amazon.in |
Respected Sir/Madam,
Please let me know that i have ordered the mochi handbag in red colour and received in black colour which i have opened in front of the delivery agent. Delivery agent told me to talk to customer care on Amazon. Amazon customer care said that there is no replacement option but there is only refund option available for which pickup was created for 8th March 2022 on 5 March 2022 for which customer care sent me a link to upload the images for received black colour item instead of red colour item i had clicked the link and uploaded the images too.
So i got the pickup date for 8 th March 2022 but i have not received any refund. I don't know how seller gave me black colour instead of red colour and saying wrong item returned.
Please help me and please do have CCTV footage from where the product was packed and shipped check also while packing the product was in black colour or not please do have a cross check what was packed by the seller during dispatch and what he received by returning me and the product what was ordere by me.
I also want to know rhat what was in the return packet, as this is happening for the forst time with me.
Was this information helpful? | 
Post your Comment