Cloudtail India Pvt Ltd Complaints & Reviews

The item sent was panasonic mk-gw200 super wet grinder my name was jithendra kaja mylavaram resident recently i brought this item but it was not good i was using 120watt power system but the product was about 220 watt it was damaged now so i want any service related calls to my number +[protected] please consider me and call me for more details

I have purchased a Amazon basics refrigerator side-by-side 584 L order id[protected] from Amazon but now I am facing problems since 20 days. I am calling your customer service from Amazon a lot of times they had also sent an executive who checked my refrigerator and told me that there is a problem in the compressor which is totally damaged so that it will replace but now it’s 15 days gone there is no update from your side I want to tell you only that try to repair my refrigerator as soon as possible as I am facing a lot of problem if my refrigerator is not able to repair then try to replace with the new unit or refund my whole amount. Solve my problem ASAP.

I had purchased thermador gas stove on[protected]. Now I find one burner is not working. I didn't find any customer care number anywhere. I feeling helpless.

I had purchased thermador gas stove on[protected]. Now I find problem in one burner. I am unable to contact any customer care. Please help me out of this

I bought Tefal Rice cooker on 6th of March from Amazon. Since yesterday the button of rice cooker is not working properly. I am sending the product details.
Tefal 700W Delicio Duo Rice Cooker with 2 Cooking Bowls, 1.8L (Silver) | B0861CZV5W ( B0861CZV5W ) HSN:85166000 Unit Price Billing Address : Rahul Raina Appt 701, tower A Heritage one, Sector 62, , Near Heritage School, ULAWAS VILLAGE GURUGRAM, HARYANA, 122005 IN State/UT Code: 06 Shipping Address : Rahul Raina Rahul Raina Appt 701, tower A Heritage one, Sector 62, , Near Heritage School, ULAWAS VILLAGE GURUGRAM, HARYANA, 122005 IN State/UT Code: 06 Place of supply: HARYANA Place of delivery: HARYANA Invoice Number : DEL[protected] Invoice Details : HR-DEL[protected] Invoice Date : 06.03.2022 Discount Qty Net Amount Tax Rate Tax Type Tax Amount Total Amount ₹

Very bad installation

We Ordered Shoes From Amazon And We Got Different Shoes Delivered. We returned the shoes. And Amazon got the return received. And now the refund is blocked. Saying that we had sent right shoes. Will Amazon now cheat with the customer? My order number #[protected]
My mobile number [protected]

Respected Sir/Madam,

Please let me know that i have ordered the mochi handbag in red colour and received in black colour which i have opened in front of the delivery agent. Delivery agent told me to talk to customer care on Amazon. Amazon customer care said that there is no replacement option but there is only refund option available for which pickup was created for 8th March 2022 on 5 March 2022 for which customer care sent me a link to upload the images for received black colour item instead of red colour item i had clicked the link and uploaded the images too.
So i got the pickup date for 8 th March 2022 but i have not received any refund. I don't know how seller gave me black colour instead of red colour and saying wrong item returned.
Please help me and please do have CCTV footage from where the product was packed and shipped check also while packing the product was in black colour or not please do have a cross check what was packed by the seller during dispatch and what he received by returning me and the product what was ordere by me.
I also want to know rhat what was in the return packet, as this is happening for the forst time with me.

I have bought a sofa from Amazon from the seller Cloudtail. But within three months the sofa legs started to wobble and the reason is that they have used damaged wooden pegs for bolts. I wanted the company either to refund the money or replace the product as it has 3 years warranty period.

Wrist watch stopped working in 4 months of purchase.
Complained to cloud tail on 6th Jan.2022
They replied on 26th Jan.2022.
I have sent seven mails to Cloudtail begging them to send the address of the authorised dealers to get the watch repaired or exchanged.The Seiko watch was purchased at 24930 and is in warrenty for two years. My purchase address is Malad West. Mumbai. Maharashtra.
The seller has delayed in providing me with proper after sales service and has caused me mental stress, financial loss
Cloudtail has kept delaying and is giving me a hard time.I am tired of waiting and want my money refunded as the watch is useless to me.

Broke the badminton raquet after 7 days o[censored]sage, bought from amazon and sold by cloudtail India

I have ordered a backpack. I haven't received my package yet. But showing it is delivered already.

We have purchased Kodak 80 cm (32 Inches) HD Certified Android LED TV 32HDX7XPRO (Black) (2020 Model) | B08CS3BT4L ( B08CS3BT4L )
HSN:85287219 against Order Number:[protected] dated 28.10.2021
Against Invoice Number : SBOB-186916 Invoice Details : MH-SBOB[protected] dated 29.10.2021

for the first 4 days it was working and now suddenly it is not working and we are also not getting any signal. request to send you engineer to rectify the same or replace the TV at the earliest. also we have not recd any warranty documents of the same.

I purchase Red chief shoe on 24-05-21, it get ripped please solved out my problem.
By the sake of brand you make the people fool, #redchief
Invoide details-HR-DEL[protected]
Invoice no.-DEL[protected]

My Name is Vishal Bhande & I ordered Mobile holder for bike from Aamzon, unfortunately I'm Prime Members though it's happened with me

My Order No.-
[protected]

Ordered "Chevik Mobile Brand holder" & received Chinies Brand mobile holder

This is ridiculous I'm worried if any fraud product & seller still selling
" Banned " Chinies Products in India.

Is this mistake or willfull activity done by seller or delivery hub I don't know? But the received product is completely changed.

I need to lodge complaint on Amazon & it's Owner Jeff Bezos how the hell he trying to sell Chinies product in India?

Respected Sir/Mam
I have placed an order on 6 th Oct 2021 of GoSriki crepe kurta
Which was combo of 3 dress. I received only two of color White and black. The pinkish dress was missing.
I received the dress on 8 th Oct. Can I get the one that is missing

This is with regards to Amazon Solimo two seater recliner which we purchased last year Oct 29th got it delivered, Its not even a year since we purchased it, soon it's cushioning has gone not able to sit also, though looks are afresh not torn but unable to sit only, its poking too much । Kindly help with the resolution. Am herewith attaching all the necessary documents like payslip, invoice copy and photos of the product .

It's been closer to a month and I dint get any update from your side as per the previous mail or conversations. Can you kindly give me an update as to why it is taking so long to give an update and check the product ?? I need a Job sheet for the same hope I had already provided the necessary details. I am a pregnant lady I find it really hard to sit on the sofa, You people are giving very hard time for me to get back and forth on this product and not giving a single update on the same, you people should send a representative to check the quality then you would know how the product is, the wooden and iron inside are literraly poking.

Invoice no. DEL[protected]
Order id[protected]
Date 11/10/2018
Item- pegion stovekraft aluminium induction base pressure cooker 3 ltr
Warranty Complaint-
1. induction base plat rend.
2. Steam leaking from lid towards downward

Order id[protected]
Invoice- DEL[protected]
Date[protected]
Item- pegion stovekraft pressure cooker 3 ltr induction base aluminum
Online purchase through Amazon
1. Induction base plate rend from cooker
2. Steam leaking from side of lid towards downward

Hello sir one item is miss
My order number is[protected]
Order date 25.08.201
My name is shaik Tajuddin

Hello sir one item is miss my order number is[protected]
Name shaik Tajuddin

I purchased Panasonic trimmer ER207WK24B from Amazon site. Order id[protected] (delivered 22 July 2021). This trimmer blade is not working. I want to replace it.
Thank you

No tulekit bolt and locks please re send tools

I have purchased battelborn ps4 game from amazon on 10/8 the product was delivered on 11/8, order number[protected], the game as it is online game they have withdraw online operation

My Amazon order of cloudtail was not delivered today and they have wrongly returned to the seller.
Please do not trust the delivery status as Iam being accused of being a worthless person and I am a USA citizen with good morals.
I am complaining so that you are aware of the situation

Acutally i ordered titan raga watch in amazon from you i received the order but i dnt like it so i put return.while amazon agent came to mu home i was out of station so i told to give watch box to my son of 6years old, so without knowledge my son put another titan raga watch soo you have receivwd my watch and im not getting my refund amd atleast my watch too plz can you givee a resolution for this as soon as possible

I have ordered for 2nos men's pyjamas one white and grey. But I received 2nos of rust color pyjamas. I want to take back the rust color pyjamas

I ordered for 2nos men's pyjamas and got it delivered on31/7/21 i ordered white and grey pyjamas. But I I received 2nos of rust color.please arrange to take back and deliver white and grey pyjamas to me my mobile number [protected]

They are returning the product without calling me and also showing no delivery at my pincode
I will collect it directly from you please call me once you are here apart from retuning the product once it is nearby me
[protected]

It is 5th time you are doing this to me

Dear Sirs/ Madam,

Sub: Order nos.[protected] of 09.06.2021 and
[protected] of 15.06.2021
Resp. Invoice Nos..DEL[protected] of 09.06.2021 for Rs. 3, 012 and
CCU[protected] of 15.06.2021 for Rs. 0.00

With reference to the above, I wish to bring to your notice that a month has passed since the supply of the ‘Orient Electric Stand Fan 35’ and almost a month since the order was cancelled and acknowleged by you (15.06.2021)
Till date, however, the fan is still lying with me (in packed Condition) and you have not refunded the Rs. 3, 012.00 (Rupees three thousand twelve only) paid by me.

This amount was paid by my brother vide a State Bank VISA Credit Card ..

At 10:42 pm, SBI declined the payment and you sent me message to that effect.
At 10:45 pm the same night, the payment was credited by SBI to your AMAZON PAY INDIA ACCOUNT.

In view of the above, I would request you to kindly refund the amount of Rs. 3012.00 as agreed by you.

I feel I should give you reasons for this cancellation..
Two basic features were missing in the fan..
1. There was no button control
and
2. There was no remote

I had ordered this fan after putting a 'search' in Google for a "swivel pedestal fan with remote" ..
The first item that was displayed was the Orient Fan.
When I scrolled down the app, under 'Details' it showed 'Controller type.. Button Control'
Scrolling further down, under 'Customer ratings by feature' it showed 'Remote Control' under 3 Stars.

I am 66 years old and needed a pedestal swivel fan with front button controls and remote so I would not have to get every now and then to adjust the speed etc.

I have been a regular customer of AMAZON for MANY MANY YEARS (SINCE 2015) hence I would request you to collect your ‘Fan 35” at the earliest and refund my money so I may buy a fan best suited to my needs from the open market.

Thanking you
Yours faithfully,

(HENRY D CASTELLINO)