Before choosing Cloudwalker brand, i got a feedback from my friend that it is of good quality, low cost, good customer support and value for money. But the recent issue on our TV proved all of the above feedback are wrong. We bought Cloudwalker 55 inch TV on feb2019. Recently tv got some issues and it was not turning on. We called customer support and they arranged one technician. Technician checked the TV and told pcb board has some issues and it should be replaced. Now to service the tv, it would cost 14877 rupees which included pcb board replacement charges. Our tv purchase price is around 30000 rupees.
I thought Cloudwalker is an emerging brand with good quality, also believed my friends feedback, so just went for this brand but now our money is wasted because i can’t afford to pay 14887.
Is it really an emerging brand with good quality? Definitely I would not refer my friends or family members for this brand. Because nobody will pay 14887 rupees to repair the tv which is just 1.5 years old.
Was this information helpful? | 
Post your Comment