Cloudwalker Complaints & Reviews

My cloudwalker TV display is not working but there is no problem with the sound.
Kindly please help us as soon as possible....

I had purchased cloudwalker TV 40 inch 4 k ready smart full HD Tv along with that table mount stand (Pedestal) not received. i raised complaint to customer service but not responding properly., TV Details given below

CloudWalker 101 cm (40 inches) 4K Ready Smart Full HD
LED TV 40SFX2 (Black) | B07DMCT5WS (
B07DMCT5WS )...

I bought cloud Walker in August 2019, it's been 2 years. My remote is not working, nd tv have wifi connecting issues.. Initially I thought my wifi is the problem. But later I found its not wifi issue. Issue is with my tv. I have contacted customer service but they didn't responded.....

Two scratch like lines are appearing on the screen, one in the centre of and another at right side bottom.

Sound output is not at all clear....

My Cloudwalker tv have No display issue however voice is perfectly ok even on switching between channels..
During power on 'Cloudwalker' logo flashes for very short time (that too very dull) and disappear resulting black screen.
Can you please explain the reason for this problem and suggest solution......

Before choosing Cloudwalker brand, i got a feedback from my friend that it is of good quality, low cost, good customer support and value for money. But the recent issue on our TV proved all of the above feedback are wrong. We bought Cloudwalker 55 inch TV on feb2019. Recently tv got some issues and it was not turning on. We called customer support and they arranged one technician. Technician checked the TV and told pcb board has some issues...

I bought cloud walker 55 inch Tv 2 years back. After one year some lines appeared on the top of the display. And it seems to increase....

The line is coming in tv...

I bought cloudwalker tv one and half year back. Recently tv had display issues on dec 2019, i raised a complaint to customer care.

Technical person attended the issue and asked for 4700 rs charge for replaced backlight parts (3 month warranty). I have paid and they replaced

After a few days we faced same issues gain and technician come and replaced spare part again.

After 2 months we faced the...

Kindly provide electrician for solve my problem as there is a power supply in my television...

I had purchased 32inch 4k ready smart tv from amazon on 13th april 2019, after fue days i had found problem with my tv as stated up. I had made the complaint with the customer care and followed a lot, but still now no solution. Very very poor support, almost 6 month over. I had coordinated with almost lot of person till no resolution

Cloudwalker rushan (Sr. Relationship manager) - he also not help to resolve the issue...

I am writing my experience with cloud walker TV and there after sales service. I bought this TV costing 18k. Within 2 years display backlight stopped working. I logged issue with CW customer care(As the product was in warranty) they did the repair after several follow-ups. within weeks of repair, the same problem occurred again. Logged ticket again with CC and after 15 days they again repaired it. Now the warranty period is expired and the...

My HDMI port is failed and not working. It is under warranty. A month back First time the technican came and told that he will order HDMI board and replace as per warranty. To my surprise again a week back a technician came again and told that he has to verify again and today i recieve a call from bangalore cloudwalker team that it will be replaced on cost.
It is ridiculous when it is under warranty why anybody has to pay. And for...

We had purchased the TV a month ago. And since then I am continuously facing some or other issues like TV display had some grey lines visible on the screen, later TV had no video to be displayed. We are facing a very bad and disappointing service from the cloud walker team. Team is not taking the issue on priority. Rather they are least concerned for their customer problems. We are tired following up through emails, calls, still reached to...

Hi friends please dont buy this tv due poor service and response, i have purchase cloud walker tv in november month 2018, from past one month 2 red lines is appearing in display, i have given complaint, the company service man visited and given promise to change display with new one, till now no response
Please solve at the earliest add change the display with new one...

Hey, guys, i suggest you to please don't buy cloudwalker tv because their customer services are worst. If your tv is deteriorated. Just forgot you have purchased it. Yes, it's happening to me. I purchased this tv last week of april 2018.in sep 2018 i found lining issue so i registered a complaint to cloudwalker. After 3 days’ engineer came and after examining said, i think we need to replace it. The whole procedure takes around 25 days....

Their is a disturbance on my picture tube. I found a problem like a strip line will be coming between the picture is running. And also colour of the picture would be changing into multi color picture. So by these we are get much more irritation to watch tv. So this is the request to service my tv with u company mechanic. So please take quick reaction about it....

Hello team i have a cloudwalker tv. Its been 2months warranty away.. Actually one month before iam reported my complaint.. Then before 2days engineer came... He told board is complaint... We dnt have spare... Wait 2weeks for replace... Till nw they didnt came not replaced... Lot of time i mailed to cusmr support no advantages. Really bad services they have... Till now am waiting for the call. Frm cstmer support... And only 10months used......

Hello, I received this TV about two months ago. There were some flaws in the picture quality and it kept starting turning on and off, and there owned installed software Movie Box was not working. I asked for a refund but that was not honoured by Cloudwalker and Flipkart!

Now the TV is not working at all. It hangs when where the Cloudwalker Logo" is showing. The technician who came today was clueless and couldn't solve the problem....

31 dec 2017 I had purchased cloudwalker TV from flipkart, it's 4k tv, now product is defective, two lines are appearing on screen. It's 4k tv but 1080p video not support, audio quality are bad. I have complained but not action taken hy company side. Flipkart not help us, even it's 15 days but not any action taken by cloudwalker company. We are looking for refund now, because how many times we replaced it or how many times we face this problems....

I bought a cloudwalker tv on feb 2018

The tv is hardly used, we only use it to see movies.

We went out for vacation locking all doors and when we returned home opened the door, switched on the tv there is a crack in the tv screen not visible outside, you can only when you switch on the tv

Guess it is a manufacturing defect, in airlock the tv got cracked from inside. We also gave complaint, till...