Club Group Of Hotels — bad experience - full refund required.

Address: 122011
Website: mountain club resorts ltd

I major rajnish sharma (Retd.) is myself an ex-serviceman and i appeal to all armed forces persons serving/ ex - service men not to take travel package from mountain club. This is due to the bad experience i had with them. These people are not men of their words. I had asked for booking of rooms for goa more than 2 and a half month in advance. I wanted to go with my family, children and family friends but they were not able to provide me rooms. For what i am paying to them if they cannot provide me rooms when i needed to go with my children, family and friends. They had very poor service and not even a single responsible person to attend to the complaints. See the attached whatsapp conversation i had with their manager arun mishra and the trail mail below. Again i will advice kindly refrain/keep away from mountain club and this advice is specially for my service/ ex-service brethren in arms.
Was this information helpful?
No (0)
Yes (0)
Club Group Of Hotels customer support has been notified about the posted complaint.
 
Add a Comment

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Club Group Of Hotels
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    16%
    Complaints
    67
    Pending
    0
    Resolved
    11
    Club Group Of Hotels Phone
    +91 59 4725 3234
    +91 59 4725 3233
    +91 59 4725 3232
    Club Group Of Hotels Address
    Ramnagar, Nainital, Uttarakhand, India - 244715
    View all Club Group Of Hotels contact information